Senior Program Associate/Speech and Hearing Clinic

Auburn University Montgomery•Montgomery, AL

1d•Onsite

About The Position

The Speech and Hearing Clinic at Auburn University at Montgomery is accepting applications for a Senior Program Associate. Auburn University at Montgomery reserves the right once interviewing has begun to stop accepting applications. For full consideration upload a cover letter, resume, and a list of at least three professional references.

Requirements

High school diploma or equivalent and three (3) years of secretarial/administrative experience is required.
Knowledge of basic word processing software and the ability to operate standard PC/PC software applications
Knowledge of applicable university policies and procedures
Knowledge of general office procedures
Knowledge of assigned department forms, rules, etc.
Interpersonal skills
Oral and written communication skills
Ability to review materials and identify discrepancies or mistakes (i.e., proofreading)
Ability to perform basic mathematical computations
Ability to respond to several demands at one time
Ability to coordinate the work of others
Problem Solving skills

Nice To Haves

Additional relevant education may be substituted for the experience requirement.

Responsibilities

Monitor budget and billing payments
Design and implement office policies and procedures
Ensure adherence to healthcare and educational laws, rules and regulations, such as HIPAA and FERPA
Supervise office staff, including part-time receptionists and student workers
Liaise with service providers to maintain current credentialing with third party payers
Oversee and manage all paperwork for patient care, medical compliance and all levels of reporting
Maintain accuracy of electronic medical records (EMR), billing, scheduling, and payroll
Code, file, and track all reimbursement from third party payers. Communicate with patients regarding status of claims and payments
Coordinate with IT department on all office equipment; work orders; IT issues.
Arrange informational materials for patients
Plan and coordinate patient schedules
Collect fees and maintain collection records; maintain department records/account; proofread documents/written materials; type draft/final correspondence for supervisory staff.
Order medical and office supplies
Keep inventory records
Develop and implement office policies and procedures
Maintain medical and staff records
Receive and process medical records requests and releases.
Work effectively with vendors and manufacturers
Coordinate and complete special or on-going projects/tasks/responsibilities (e.g., coordinate processing of student and/or employee records/forms, close the office; prepare reports; process documents; monitor purchase orders; manage inventory and equipment).
Code, tabulate, and assemble fiscal, statistical, and related data; collect and post information into computer or manual filing system; follow acceptable/stand bookkeeping procedures
Receive office visitors and/or telephone calls; answer routine questions; screen calls/callers; take messages and/or refer to appropriate personnel; pick-up, sort, and deliver mail.
Assumes responsibility for the delivery of program functions or portions of program activities.
Provide administrative activities to assist programmatic support functions (e.g., payroll).
Create and maintain agendas and minutes for all departmental faculty/staff and committee meetings.
Knowledge of health insurance policies, handling patients’ records, updating demographic and financial information.
May have some assigned duties requiring special training and/or certification.