Senior Program Associate - Solar Battery Savings

San Diego Community Power • San Diego, CA

5h • $98,100 - $132,500 • Hybrid

About The Position

The Senior Program Associate supports the implementation of the Solar Battery Savings (SBS) program. This role assumes responsibility for more than one aspect of program maintenance and delivery and contributes to several other aspects including budget tracking, incentive processing, program enrollment and reporting, and stakeholder engagement. A key function of this role will be to review program applications and engage with SBS program participants, approved contractors, battery manufacturers, and collaborate with the Program Team and other Community Power departments who support the program. This role is directly responsible for day-to-day program operations and interacts with a wide range of customer groups.

Requirements

• Working knowledge of core project management concepts and principles, including project lifecycle phases, work planning/scheduling, risk/issue tracking, and status reporting.
• Experience supporting the implementation of programs in one of the following areas: battery storage, rooftop solar, energy efficiency, building decarbonization, demand response, transportation electrification and demand management.
• Strong commitment to sustainability, community energy, and mission driven work.
• Demonstrated commitment to diversity, equity, and inclusion within Community Power and in our communities to build program accessibility and participation, including within Community Power’s Communities of Concern.
• Knowledge and understanding of the fundamentals of environmental justice and equity principals.
• Knowledge and understanding of general decarbonization strategies and associated programs to reach decarbonization goals.
• Knowledge and basic understanding of the Community Choice Aggregation business model.
• Strong critical thinking skills including a high tolerance for uncertainty and the ability to identify issues and propose solutions.
• Establish effective and cooperative working relationships with customers, local businesses, community groups, interested stakeholders, officials of municipalities, agencies, special districts, and other related agencies.
• Positive, collaborative, supportive team member excited to work with diverse teams and communities.
• Work independently with strong organizational and time management skills and demonstrated goal setting and self-management to support multiple assignments concurrently.
• Strong work ethic and comfortable taking responsibility, initiative, and working in a fast paced, start-up environment.
• Strong communicator who can write and present compellingly and clearly.
• Ability to take and provide critical feedback in constructive ways.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to comprehend and adhere to Community Power personnel policies.
• High proficiency with Microsoft Office Suite, Word, Excel and PowerPoint and ability to use virtual meeting applications.
• Experience working with office procedures and practices including correspondence etiquette, and operating office equipment, technology, and programs.
• Ability to travel to meetings and community events to meet with residents and stakeholders. Must have access to reliable transportation, and if driving an automobile, a good driving record. Community Power will reimburse mileage expense at the IRS mileage rate.

Nice To Haves

• Working knowledge of rooftop solar and storage systems including topics such as billing mechanisms (i.e., Net Energy Metering, Net Billing Tariff), potential bill impacts, system functionality and market landscape (i.e., new products, major manufacturers, local contractors).
• 2-3 years of experience supporting the implementation of programs in one of the following areas: battery storage, rooftop solar, energy efficiency, building decarbonization, transportation electrification, demand response, demand management.
• 1-2 years of experience at an industry partner (i.e., solar contractor or battery manufacturer), community choice aggregator, investor-owned utility, public utility or public agency.
• Experience with residential rooftop solar and/or battery installation processes and system functionality, ideally working for an installation contractor or a battery manufacturer.
• Experience supporting the implementation of customer energy programs focused on on-site generation (e.g., rooftop solar) and storage.
• Familiarity with CRM software used to manage customer/application data and workflows (e.g., Salesforce; Dynamics 365 or similar).
• Ability to strongly represent the organization in various professional engagement settings from local to national convenings (conferences, workshops, executive meetings, etc.).
• Proficient in verbal communication in multiple languages, Spanish and English preferred.

Responsibilities

• Manage the review and approval of incentive applications submitted to the SBS portal and work with contractors to ensure all proper documentation is provided for incentive reservation and payment.
• Review quarterly contractor applications for approval for participation in the program and support the programmatic training for contractors.
• Coordinate with industry, consultants, customers, program participants, and other stakeholders involved in program implementation.
• Field calls and emails from the public, program participants and industry stakeholders to answer program-specific questions and / or refer to the appropriate staff.
• Coordinate and support implementation of the SBS program by working closely with Community Power staff, the Community Advisory Committee, consultants, stakeholders, and other partner agencies.
• Support senior staff with budgeting, procurement, scheduling, and program metrics.
• Develop and conduct requests for proposals; negotiate, implement, and manage contracts.
• Support and assist in a broad variety of program-related data collection, organization, and analysis.
• Monitor program progress in assigned program area(s) relative to goals and provide reports to senior staff.
• Perform other related duties and responsibilities as required.

Benefits

• Group health benefits, including medical, vision, and dental insurance, for eligible FT employees.
• $100,000 Life & AD&D policy.
• Short-term disability (STD) and long-term disability (LTD) coverage that is 100% paid by SDCP.
• 457(b) plan for employee contributions.
• SDCP contributes 10% of eligible compensation to the employee’s Money Purchase Plan.
• 11 holidays per year.
• Paid winter holiday (between 12/24-12/31).
• 160 hours of accrued paid time off per year (increases with time in service).
• 96 hours per year of accrued paid sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior