Senior Program Analyst, EDI Project Coordinator
About The Position
In the role of Sr. Program Analyst (EDI Project Coordinator), you will be responsible for evaluating program performance, developing performance metrics, supporting requirements and risk documentation, managing EDI production issues, conducting root cause analysis, and coordinating with OIT and stakeholders to ensure successful issue resolution, reporting, and program continuity. Perform program analysis, data analysis, and reporting to assess program performance and support decision-making. Develop and apply performance metrics, analyze trends, and provide recommendations for program improvement. Support requirements analysis, documentation, and reporting related to program risks, issues, and status. Assist with backlog refinement, PI planning, and roadmap updates for EDI and modernization initiatives. Prepare technical documents, reports, and stakeholder communication materials. Manage EDI production issues, including intake, tracking, analysis, and resolution coordination. Perform data analysis and root cause investigation of transaction failures and workflow issues. Coordinate with OIT and stakeholders to resolve defects and maintain workflow continuity. Maintain issue logs, tickets, and status reporting for EDI leadership.
Requirements
- 7 years of experience in healthcare payer program management.
- Bachelor's degree in BA or BS
- Proven/extensive experience in a large-scale integrated healthcare system with focus on Veterans healthcare and outreach.
- U.S. Citizenship or naturalized citizenship is required for this position.
- All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.
Nice To Haves
- Highly analytical, detail-oriented, and experienced in managing data, resolving production issues, and coordinating across technical and business stakeholders in a fast-paced healthcare environment.
- Team player and a self-motivator.
- Experience conducting business in a way that is credit to a company.
- Ability to manage multiple projects using problem-solving skills.
- Uncommon qualities.
- Highly committed.
- Team-oriented.
- Values professionalism, trust, honesty, and integrity.
Responsibilities
- Perform program analysis, data analysis, and reporting to assess program performance and support decision-making.
- Develop and apply performance metrics, analyze trends, and provide recommendations for program improvement.
- Support requirements analysis, documentation, and reporting related to program risks, issues, and status.
- Assist with backlog refinement, PI planning, and roadmap updates for EDI and modernization initiatives.
- Prepare technical documents, reports, and stakeholder communication materials.
- Manage EDI production issues, including intake, tracking, analysis, and resolution coordination.
- Perform data analysis and root cause investigation of transaction failures and workflow issues.
- Coordinate with OIT and stakeholders to resolve defects and maintain workflow continuity.
- Maintain issue logs, tickets, and status reporting for EDI leadership.
Benefits
- Health Insurance
- Fully Paid Life Insurance
- Fully Paid Short- & Long-Term Disability
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Professional Development and Tuition Assistance Program
- 401(k) Program with Employer Match
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What This Job Offers
Job Type
Full-time
Career Level
Senior
