Senior Production Underwriter

Allied Solutions•Carmel, IN

2d•Onsite

About The Position

The Senior Production Underwriter is directly responsible for establishing and leading company growth and profitability objectives for the Risk Management Operations (RMO) Lender Placed Insurance Programs, services and manufactured products while ensuring compliance with regulatory requirements. This is accomplished through risk management evaluation, specifically corrective performance evaluations of individual client premium and claims experience to ensure overall client profitability and client retention of existing business, while executing a thorough case management performance process. The Senior Production Underwriter provides measurable input and leads product development and operational efficiency improvement initiatives resulting in enhanced revenue, operational cost reduction and improving the underwriting process to mitigate risk and reduce claims by developing enhanced coverages and utilizing ancillary risk solutions. A major responsibility of the position includes negotiating and selling the underwriting reasoning to Senior sales leadership and Allied’s senior leadership team. The Senior Production Underwriter leads training and mentoring other underwriting team members.

Requirements

Bachelor’s degree required in the field of study: Accounting, Finance, Risk Management or Business.
8-10 years of work-related experience required.
Property and Casualty License Required
Requires broad knowledge of the technical and operational practices within the insurance underwriting field.
Above average proficiency in the use of computer (Word Excel, PowerPoint, and Power BI) for compiling reports, statistical data, composing memoranda and other similar documents.

Nice To Haves

Previous experience leading people or a team is preferred.

Responsibilities

Establishes key elements of the tactical and operational RMO product performance plans and initiatives.
Utilizes advanced insurance product & services industry knowledge, experience and skill set to execute a product performance evaluation process on more complex cases when an unprofitable loss ratio trend is detected.
Evaluates the appropriate course of action for policy changes, tracking system changes, risk management operations issues and claims processing issues. Recommends and directs corrective performance changes.
Works with underwriting staff to critically evaluate options and alternative solutions to problems that are difficult and complex in scope requiring a broader understanding of the full range of issues impacting product performance. Coordinates these efforts with department leadership but leads implementing corrective actions.
Leverages advanced product and operations knowledge to collect data from various internal sources including databases, spreadsheets, other relevant platforms, and external industry data sources. Research and identify potential causes of premium, revenue, claims, and expense trending.
Analyzes difficult and complex data sets using advanced statistical model techniques and data analysis methods. Identifies complicated trends and patterns within the data and creates predictive projections to drive improved results and product profitability.
Leads strategic initiatives involving the implementation of product and service performance improvements that drive operational efficiency, minimize cost, reduce claims, and maximize revenue production.
Proactively manages and leads the product performance profitability process and regional profitability with the field leadership and RMO leadership.
Implements product level corrective or positive measures that deliver operational results having a direct and immediate impact to product profitability.
Evaluates issues that are difficult and complex and implements improvements to processes, systems or products that enhance innovation and performance of the CPFM team, risk management products & services and business practices.
Follows established underwriting guidelines and CPFM department processes to independently analyze and document financial performance for new and renewal business for larger and more complex lenders with significant revenue and profitability implications in support of the company’s underwriting objectives.
Exercises critical thinking and independent judgment to assess all risks within defined procedures and guidelines to determine appropriate underwriting or pricing action steps.
Participates in activities needed to promote profitable growth of the company.
Determines when the risk requires escalation to the Manager.
Evaluates and makes recommendations to CPFM department leadership, within SLA standards which determine whether to accept, modify, or decline new or renewal business which deliver positive impact toward achieving profitability metrics and targets.
Analyzes coverage and insurance limit requests and recommends offer terms and product structure.
Directs the decision process of when the product pricing or risk requires escalation to the CPFM department leadership.
Proactively identifies Unitrac insurance tracking system and iVos claims system errors or setup issues and communicates these to the appropriate RMO resources.
Supports execution of Company Key Plan & Strategy Initiatives and CPFM department goals.
Communicates and collaborates extensively within CPFM, frequently with other RMO teams and externally with Allied Solutions carriers, partners or clients.
Works collaboratively within Allied and with our business partners to positively influence positive outcomes relative to practices, policies, and procedures.
Coordinates and collaborates, as the key leadership liaison, with internal Allied departments to drive product profitability, product development and product changes.
Periodically reviews assigned tasks with CPFM department management to measure progress and completion of goals and objectives.
Explains and effectively communicates policies, practices, and procedures of the underwriting team within CPFM, RMO, Allied’s carrier and business partners.
Takes on a lead role in RMO work groups and committees providing Subject Matter Expertise to facilitate operational efficiencies and profitable growth of the company.
Facilitates the documentation and organization of production underwriting documents on Allied’s shared drives.
Trains and mentors Production Underwriting staff.
Coordinates and provides input on goals with department leadership.
Self-directs workload and resources needed to complete them.
Navigates the complexity of Allied’s operations and culture while problem solving.
Monitors and follows up on outstanding customer relations management (CRM) service tickets as assigned.
Serves as the lead Production Underwriter responsible for underwriting processes and procedures specific to Allied’s risk management products.
Responsible for the execution of improvements made to processes, systems or products enhancing of RMO products and the CPFM team.
Collaborates with the Director of CPFM to drive improved policy, process, and strategy implementation.
Leads and develops the evaluation and enhancement CPI, LPI and VSI master policy endorsements and carrier filings in order to maintain Allied’s competitive advantage and to maximize risk management opportunities in a highly competitive market.
Maintains accurate records of underwriting decisions, correspondence, and other relevant documentation in accordance with regulatory requirements and company policies.
Directly participates and influences a culture of ongoing learning and continuous improvement.
Maintains an understanding of CFPB, NCUA & State Regulations.
Assesses and applies appropriate schedule rating factors.
Maintains an extensive working knowledge of State regulated specific insurance forms.
Proactively updates underwriting guidelines, process documentation and identifies Unitrac insurance tracking system and iVos claims system errors or setup issues.
Maintains required continued professional education certification.