Senior Product Support Engineer

Precise Systems, Inc.•Crane, IN

2d•Onsite

About The Position

Precise Systems is seeking a Senior Product Support Engineer – Logistics Product Data SME to provide engineering leadership, In-Service Engineering Agent (ISEA) support, and Integrated Product Support expertise to our NSWC Crane customer. The engineer will lead product-support activities across engineering, logistics, production, test, configuration management, and technical data teams to improve system readiness, maintainability, and lifecycle sustainment. This role requires in-person support.

Requirements

Ten (10) years of relevant engineering experience, including senior-level product support, ISEA, sustainment engineering, maintenance engineering, or Integrated Product Support responsibilities.
Senior-level experience supporting fielded Electronic Warfare or comparable complex military systems.
Subject-matter expertise in generating, analyzing, reviewing, and managing Logistics Product Data.
Experience with maintenance plans, support-equipment data, provisioning documentation, parts lists, reliability and maintainability products, and spare-parts planning.
Experience leading multidisciplinary product-support activities across engineering, logistics, production, test, configuration management, and technical-data organizations.
Mechanical engineering experience involving hardware design, modeling, engineering drawings, materials, support equipment, manufacturing, or production support.
Experience conducting failure analysis and developing technically supported corrective-action recommendations.
Extensive configuration-management experience, including ECPs, deviations, waivers, technical baselines, CCBs, and configuration audits.
Experience developing and reviewing Technical Data Packages, engineering drawings, technical manuals, and provisioning data.
Strong technical-writing, analytical, briefing, leadership, mentoring, and problem-solving skills.
Must be able to obtain and maintain a Secret security clearance.
U.S. Citizenship is required.

Nice To Haves

Experience supporting the Department of Defense, Department of the Navy, NAVSEA, NSWC Crane, or an Army product-manager organization.
Direct experience supporting JCREW, Drake, or comparable Electronic Warfare and force-protection systems.
Advanced knowledge of SAE GEIA-STD-0007 Logistics Product Data requirements.
Experience with Support Equipment Recommendation Data, Provisioning Technical Documentation, Indentured Parts Lists, and maintenance-task analysis.
Familiarity with SAE EIA-649, MIL-HDBK-61, MIL-STD-31000, MIL-HDBK-1390, and military technical-manual or provisioning requirements.
Experience with CAD or mechanical-modeling tools and production-facility or supplier oversight.
Experience developing technical justification for spare-parts procurement and sustainment funding.

Responsibilities

Lead and prioritize product-support activities, technical actions, risks, schedules, and deliverables across the JCREW and Drake programs.
Serve as a senior ISEA technical resource for fielded Electronic Warfare systems, including sustainment, troubleshooting, modification, and readiness support.
Lead the generation, analysis, validation, configuration control, and maintenance of Logistics Product Data (LPD), including maintenance plans, SERD, PTD, IPLs, and reliability and maintainability data.
Assess maintenance concepts, levels of repair, provisioning requirements, spare-parts needs, supportability risks, and lifecycle support impacts.
Develop and coordinate support-equipment requirements, designs, testing, production, deployment, and sustainment with engineering, production, logistics, and technical-data teams.
Provide mechanical engineering support for hardware and support-equipment design, modeling, drawings, materials, manufacturability, and production-readiness activities.
Conduct or lead material, component, and system failure analyses and coordinate corrective actions with production facilities, suppliers, OEMs, and Government stakeholders.
Evaluate Engineering Change Proposals, deviations, and waivers for impacts to LPD, maintenance, technical manuals, training, provisioning, support equipment, and system baselines.
Oversee Technical Data Packages, engineering drawings, technical manuals, provisioning data, Configuration Control Board support, and Functional or Physical Configuration Audit preparation.
Mentor engineering and logistics personnel and provide technical justification supporting critical spares, sustainment funding, and product-support decisions.