Senior Product & Strategy Analyst, Affinity

WTW • Toronto, ON

1d

About The Position

We are seeking an experienced candidate that can support our clients in the credit card embedded insurance and travel insurance space, as well as other personal insurance products such as home & auto insurance and creditor insurance. You will work as part of a team that features internal colleagues, clients and other external partners from a range of functional and discipline areas such as product, actuarial, operations, project management, account management, vendor management, etc. Your support includes detailed insurance policy structure and language reviews, market research on insurance coverages and benefits, customer communication reviews, customer experience reviews and research, product development & improvement, and distribution channel development. You will become an expert on market products, trends, developments, capabilities and best practices. Your support will include preparing client materials and presentations, as well as participating in client meetings, presentations and correspondence. You will also have the opportunity to contribute to our business development initiatives and learn about emerging insurance product lines.
We are a unique consulting practice in the Canadian marketplace that focuses on the development of personal insurance solutions. Our clients generally have large customer or membership bases for a core business that is not insurance. Our clients include large financial institutions, retailers, associations, hospitality providers, etc. We work with these clients to develop and optimize program strategies, insurance products and coverages, and customer experience to help drive their core business and growth plans. We help them drive customer/member engagement, retention and business growth. As a Senior Product & Strategy Analyst within our practice, you will be on the front lines of insurance product strategy development and enhancement, new business development, and will be exposed to a variety of lines of insurance business and unique solutions supporting an ever-evolving marketplace.

Requirements

• experienced candidate
• support clients in the credit card embedded insurance and travel insurance space
• support clients in other personal insurance products such as home & auto insurance and creditor insurance
• detailed insurance policy structure and language reviews
• market research on insurance coverages and benefits
• customer communication reviews
• customer experience reviews and research
• product development & improvement
• distribution channel development
• become an expert on market products, trends, developments, capabilities and best practices
• preparing client materials and presentations
• participating in client meetings, presentations and correspondence
• contribute to business development initiatives
• learn about emerging insurance product lines
• develop and optimize program strategies, insurance products and coverages, and customer experience
• drive customer/member engagement, retention and business growth
• insurance product strategy development and enhancement
• new business development
• exposed to a variety of lines of insurance business and unique solutions supporting an ever-evolving marketplace

Responsibilities

• Lead insurance product and benefit reviews within consulting engagements
• Conduct research and provide analysis, key insights, and recommendations related to product strategy, new product development, channel delivery and/or existing product and policy language review and enhancement assessments
• Develop and deliver client materials, product and benefit reviews with supporting market research, presentations, client communications, workplans and etc.
• Collaborate with actuarial and analytical team resources to support broader insights into client challenges and opportunities (in conjunction with core strategy, product and consulting engagement and oversight)
• Support the overall project management for engagements across the client team to ensure integration of work with team members and that timelines are achieved
• Provide ongoing and ad hoc support to other senior consulting team members on various engagements
• Identify and implement process and efficiency improvements
• Provide support for new business prospecting and research, and the development of proposals

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed