Senior Product Services & Management Analyst - Biomedical Device Integrations (BMDI) Systems Engineer - Onsite

Northwell•Melville, NY

14h•$85,090 - $147,220•Onsite

About The Position

This role focuses on the development, planning, and coordination of biomedical device integration (BMDI) initiatives. This includes managing systems like anesthesia machines, vital sign machines, and infusion pumps, and ensuring their communication with the EMR, end-user devices, and other systems. The position also involves supporting and enhancing products for enterprise resource planning, budgeting, data warehousing, and financial reporting. Collaboration with Finance and vendors is key to ensuring optimal product support and functioning, data integrity, and timely, accurate financial reporting. The role participates in implementing or enhancing products and solutions following a hybrid product/project development and implementation lifecycle.

Requirements

Bachelor's Degree required, or equivalent combination of education and related experience.
3-5 years of relevant experience, required.

Nice To Haves

Master's degree in Computer Science, Business, or Engineering, preferred.
Excellent strategic thinking, project management, and time management skills, preferred.
Strong organization, communication, and collaboration skills, preferred.
Hybrid role with the ability to report on-site as needed to support clinical operations and project milestones.
Deep knowledge of biomedical device hardware and the clinical workflows in which it is utilized across all service lines, enabling effective identification, integration, and interoperability.
Proven expertise providing implementation planning guidance, including network connectivity, power requirements, and mounting/placement needs.
Experience evaluating and advising on systems software, hardware selection, and infrastructure design; partners with EDS to develop integrations with enterprise clinical information systems and the broader clinical community’s varied systems.
Skilled in gathering customer requirements; analyzing and documenting current- and future-state workflows; and recommending improvements related to biomedical equipment operation and integration.
Demonstrated ability to coordinate installation, monitoring, maintenance, troubleshooting, documentation, configuration, performance optimization, and testing of hardware, software, and networks used for biomedical device integration, preferably with the Epic Electronic Medical Record.
Collaborates to develop and deliver education and training for super users, clinical staff, CE staff, and BMDI Support Analysts on technologies as they relate to patient care workflows and operational processes.
Strong facilitation skills to lead discussions with key stakeholders (Project Managers, Clinical, Technical, and Executive leaders) and provide actionable recommendations for improvement.
Innovative, forward-thinking problem solver who proactively surfaces pertinent issues and asks probing questions to drive clarity and outcomes.
Maintains up-to-date knowledge of clinical interoperability standards and technologies, as well as applicable Federal, State, and local laws and regulations.

Responsibilities

Supports various financial systems within the portfolio, following the support model, while providing excellent customer service to all customers and end users.
Analyzes and troubleshoots production problems; escalates issues and executes solutions.
Works as a project / product lead on larger, more complex projects and/or on multiple projects and solutions.
Collaborates with multiple product teams and solution teams, IT and Business Product Managers, IT Business Solutions Leads, and other key stakeholders.
Implements or enhances systems, following the software and solution delivery lifecycle and hybrid project management methods.
Maintains direct responsibility for successful outcome of assigned project(s) and solutions; interacts with end users to assist in collecting, documenting, and analyzing business requirements; communicates clearly and timely with customers and end users.
Creates clear, technical designs, and specifications; develops solutions and communicates requirements to external developers.
Develops, coordinates, and executes detailed test plans.
Trains end users and documents processes for knowledge transfer.
Identifies and documents solution related risks and issues; providing guidance and documentation, including scope of work, objectives, timelines, and quality of deliverables.
Follows policies to ensure business requirements are appropriately translated and communicates risks to stakeholders.
Keeps current with new functionality or technical offerings related to financial systems as well as with accounting concepts pertinent to healthcare finance.
Recommends and implements improvements to end user processes as they relate to financial systems.
Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.