Senior Product Owner - Tech Delivery

Bank of America•Charlotte, NC

3d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for maximizing the value for one or more products/ services. Key responsibilities include working with stakeholders to understand their needs and issues, and with business and technology teams to ensure they are aligning on priorities and approach using data analysis driven approaches and clear communication. Job expectations include ensuring delivery of products/ services that meet client expectations, including features, timelines and costs and issues/risks are mitigated quickly with strong transparency. Part of the Enterprise Data Protection and Privacy organization with a focus on a variety of critical efforts both supporting the Enterprise Data Management function and internal capabilities.

Requirements

15+ Years in Application or Data Management or test management experience
Comfort working in dynamic, iterative and evolving situations
Proven track record of establishing and leading Programs/ Processes including history of delivering against both tactical and strategic goals
Strong data quality knowledge (Accuracy, completeness, timeliness dimensions, data risk mitigation, etc)
Strong analytical skills including excel skills (vlookup, pivot and other excel analytics features) and SQL
Strong oral & written communication and comfortable presenting to a wide variety of audiences
Embraces AI, but does not overuse
Comfortable leading and influencing with and without direct authority
Trustworthy teammate and strong collaborator
Resourceful/ proactive in situations when not all information is available or there is no apparent “right” answer
Strong focus on Risk Management
Capable to navigate conflict to enable productive solutions
Close attention to detail

Nice To Haves

Bank Domain Knowledge
Experience as part of an Audit organization or a deep history of interactions with Audit (Internal and External)
Strong Project Planning/Management
Functional test management experience including automated testing
Technical Writing
Process development
Familiarity with Data Related Laws, Rules, Regulations
Test Automation Understanding and Experience
Financial and Capacity Planning
Policy/Governance
Vendor Management (Consulting and Contractor)

Responsibilities

Generates the vision and roadmap for the product to align with strategic direction for the business or technology domain
Communicates the product vision and roadmap to stakeholders and the team, and drives user adoption
Collaborates with stakeholders to understand their needs, problems, and aligns them on priorities
Prioritizes and creates work for multiple teams and works with cross-functional teams
Creates, prioritizes and refines stories in the product backlog
Reviews and accepts stories and makes decisions regarding scope and requirements
Partners with the team to ensure that optimum value is obtained through technology and through subject-matter expertise of the business
Deliver unified technical solution across multiple technology teams
Communicate key updates on approach, issues and status to a variety of stakeholders ranging from Tech Leads to Business Executives
Address escalations from both business, but also internal technology
Understand and communicate complex processes to both business and technology
Perform detailed data analysis to drive decisions and action
Lead a variety of efforts including program/ project management
Drive Process improvement and innovation