Senior Product Owner, Pharmacy

Loblaw Companies Limited • Toronto, ON

1d • CA$100,000 - CA$132,000 • Hybrid

About The Position

A key area of focus includes new features and functionality within the HealthWATCH Pharmacy Management System to support user-requested enhancements, new regulatory requirements and achievement of business benefits. These enhancements will be driven by stakeholders across Loblaw (LCL) and Shoppers Drug Mart (SDM), including end-users within stores. This person will be empowered to work with various stakeholders (Business, Technology) to shape opportunities into small, deliverable units of value in line with product priorities; actively manages his / her product backlog and ensures validation of user/customer feedback, making sure the team successfully delivers business value.

Requirements

• 4–6 years of experience in product ownership or product management within a software development environment
• Working knowledge of pharmacy operations and an understanding of regulatory and workflow considerations impacting pharmacy systems
• Strong understanding of Agile and Waterfall methodologies and the software development lifecycle
• Experience writing user stories, defining acceptance criteria, and managing a product backlog
• Ability to manage multiple priorities while maintaining focus on near-term delivery commitments
• Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams
• Solid analytical and problem-solving skills to assess trade-offs and make practical decisions
• Proficiency with Confluence, Jira, Miro and MS Office tools (Word, Excel, PowerPoint, Visio) is an asset
• Comfortable working independently on complex initiatives with guidance from Product Management leadership
• Experience supporting software releases from requirements through deployment and post-launch validation

Responsibilities

• Own the user experience and day-to-day product decisions for assigned HealthWATCH capabilities.
• Act as the primary point of contact between the delivery team and business stakeholders for defined feature areas.
• Work with stakeholders across Loblaw and Shoppers Drug Mart to capture requirements and translate them into epics, user stories, and acceptance criteria.
• Manage and continuously refine the product backlog, ensuring stories are well-defined, prioritized, and ready for development.
• Participate in value estimation and prioritization discussions to support sprint and release planning.
• Make timely decisions on scope, trade-offs, and requirements within the boundaries of agreed priorities.
• Collaborate closely with Tech Leads, Developers, and Quality Assurance partners throughout sprint planning and delivery.
• Validate delivered functionality through user feedback and ensure outcomes align with expected business value.
• Support sprint ceremonies (planning, refinement, reviews) and contribute to continuous improvement practices.

Benefits

• Work Perks Program
• On-site GoodLife Fitness, Basketball & Volleyball courts, Ice Rink, Groceries delivered to work via PC Express, Dry Cleaning services (1PCC Office)
• Tuition Reimbursement & Online Learning
• Pension & Benefits
• Paid Vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed