Senior Product Owner – LOAN IQ, Lending Platform Management-Senior Vice President

Citi • Jacksonville, FL

3d • Onsite

About The Position

A Senior Product Owner is a strategic professional responsible for supporting the Loan IQ Program, focusing on the enablement and conversion of multiple, global portfolios between platforms. This role requires a deep understanding of Lending Operations and the Loan IQ platform to facilitate discussions and drive deliverables with key stakeholders across Core Operations, Platform Transformation, Finance, and Technology. The individual must possess excellent communication and diplomacy skills to negotiate internally, often at a senior level, and to guide, influence, and convince colleagues and occasional external customers. The position is accountable for significant direct business results or authoritative advice regarding business operations and necessitates a degree of responsibility over technical strategy.

Requirements

• 5 - 10 years Operations lending experience
• 5 - 10 years Loan IQ experience
• Loan IQ experience required
• Analysis & data mapping skills required
• 10+ years relevant experience
• Must have a clear understanding of the firm's different businesses and the related economics.
• Must be a subject matter expert in multiple or specific skill sets, business areas or products
• Bachelor’s/University degree

Nice To Haves

• Master’s degree preferred

Responsibilities

• Responsible for the day to day management of executing to milestones and budget on multiple complex projects.
• Identify stakeholders and key organizations in order to build and manage relationships with each.
• Direct the creation of multiple work projects and manage their alignment to business goals. Lead the facilitation, coordination, and arbitration of cross-functional macro level topics within/across projects and with Senior Management.
• Lead the identification and drive resolution of issues, including those outside established projects of work.
• Work with stakeholders to ensure project scope definition meets business objectives.
• Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business objectives. Drive adherence to project processes, procedures, methods, and standards for project delivery and leverage across the project.
• Assist project team in negotiating for resources owned by other departments in order ensure the project can be completed.
• Direct the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Direct the identification of risks which impact project delivery and ensure mitigation strategies are developed and executed when necessary. Escalate program risks to the Program Director, or Program Sponsor, when appropriate.
• Applies advanced and comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior