Senior Product Operations Manager - Central Operations

AuroraDallas, TX
58d$101,000 - $162,000

About The Position

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. Aurora's Product Operations team is at the fore-front of technology, providing partnership to product, operations & engineering and ensuring commercial operations capabilities are delivered on time, safely and efficiently. We do so by establishing best practices, designing processes & systems, introducing automation & insights and by supporting the delivery of new capabilities. We are looking for a Staff Product Operations manager with dispatch, network planning and logistics technology experience to join us on this exciting journey. You will report directly to the Director of Product Operations and be based in Dallas, Texas.

Requirements

  • 8+ years of experience in a technology-focused role such as Product Management, Product Operations, Business Strategy, Product Commercialization, Technical Program Management, or Sales Strategy and Operations
  • BA/BS degree in related technical subject (e.g. Industrial Engineer, Computer Science, Engineering), or equivalent practical experience in a technical field
  • Experience implementing technology within the network planning, logistics technology and dispatch domain
  • Experience working with BI tools (Tableau, Looker, PowerBI, etc)
  • Strong verbal and written communication and interpersonal skills, with the ability to work with cross-functional teams and external partners

Nice To Haves

  • MBA or equivalent
  • Experience in the autonomous vehicle, automotive, trucking, transportations, and (or) logistics industry
  • Experience managing enterprise-level product rollout
  • Strong technical background, with an understanding of the development process
  • Proficiency in analyzing data, metrics, and feedback to identify issues, trends, and tooling improvements to make informed decisions
  • Ability to build strong cross-functional relationships; experience working directly with senior stakeholders across product, operations and engineering

Responsibilities

  • Coordinate and facilitate the launch & adoption of new capabilities and products within the logistics, network planning and dispatch domain
  • Oversee feedback channels, support triaging and analyze performance data to drive continuous improvement
  • Partner with your customers to develop a capability roadmap that supports meeting our companies objectives
  • Provide transparency and create alignment through effective communication of upcoming launches, opportunities, issues and decisions
  • Act as an subject matter expert and provide guidance, clarity and training support
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