Senior Product Marketing Manager

TimelyCare • Dallas / Ft. Worth, TX

12h • $130,000 - $135,000 • Remote

About The Position

TimelyCare is seeking a Senior Product Marketing Manager who will define and execute the product marketing strategy to be deployed by the revenue and enablement teams. You will lead, coordinate, and support the Product Marketing team’s go-to-market initiatives, developing and delivering messaging and positioning strategies to drive adoption and engagement for our TimelyCare product offerings. This role requires expertise in market insights and product expertise, with a focus on reaching college and university stakeholders, students, and administrators. You will work closely with product, sales, customer success, and other marketing team members to position our product as a key solution for improving the health and wellbeing of campus communities. This is a remote position. Reviewing candidates across the country.

Requirements

• 7+ years of experience in product marketing, with minimum 3 years focused on telehealth, health tech, SaaS, or higher education markets.
• Bachelor’s Degree in Marketing, Business, Communications or related field.
• Proven experience owning product marketing strategy for AI-driven capabilities
• Strong understanding of the higher education environment, including trends in student health services, wellness, and technology adoption.
• Expertise in creating go-to-market strategies to ensure all aspects of our TimelyCare product are aligned to maximize impact and meet customer needs.
• Strong writing and communication skills with the ability to craft clear, persuasive messaging for diverse audiences.
• Expertise in analyzing data and identifying trends to make informed decisions and refine strategies
• Proficiency with marketing automation tools (e.g., HubSpot, Marketo), CRM platforms (Salesforce), and analytics tools (e.g., Google Analytics, Tableau).
• You are effective at building cross-functional relationships to align strategy, streamline communication, and drive execution across multiple departments.
• Ability to thrive in a fast-paced, dynamic environment and collaborate effectively with remote teams.

Responsibilities

• Product Positioning & Messaging Develop clear, engaging, and differentiated product positioning and messaging
• Target messaging to various stakeholders; students, administrators, health services providers etc.
• Lead competitive analysis to ensure our platform’s features, benefits, and value propositions are effectively communicated in a competitive landscape.
• Go-To-Market Strategy Own the go-to-market strategy for new product features, product launches, and updates.
• Collaborate with revenue, product, care, technology, finance, along with other marketing team members to ensure alignment and successful execution of new product launches and product enhancement releases
• Identify target audiences, define key messages, and develop strategies to drive adoption among students, faculty, and administrators.
• AI Technology Lead positioning, messaging, and go-to-market efforts for agentic care and AI-driven experiences across the platform.
• Partner closely with product, engineering, and care teams translating complex AI capabilities into clear, responsible, and differentiated value propositions for students, administrators, and campus health leaders.
• Ensure AI-powered features are communicated with accuracy, transparency, and trust, aligning innovation with regulatory requirements and the expectations of education and healthcare environments.
• Customer Insights & Feedback Work closely with students, campus health centers, and administrators to gather feedback and understand pain points.
• Leverage insights from customer interactions, surveys, and market research to refine product positioning and marketing strategies.
• Act as a liaison between product teams and customers to ensure the platform meets the needs of our customers.
• Metrics & Reporting Report on key performance indicators (KPIs), including lead generation, conversion rates, customer engagement, and overall product adoption.
• Regularly assess market trends, customer feedback, and competitive activity to adapt and adjust strategies.
• Provide market feedback and research insights to the Marketing, Product and Revenue teams to guide messaging and marketing strategy
• Performs additional tasks and projects as needed to support the evolving needs of team objectives and company goals.

Benefits

• Paid Company Holidays + No work on your birthday!
• Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
• Variable bonus eligibility on a quarterly basis
• Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance
• Company-paid group Life Insurance + Company-paid Short Term Disability
• Concierge benefit support services
• 401(k) with employer match
• Free access to TimelyCare virtual medical and mental health support
• Mission-Driven Purpose with a Supportive Team Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 251-500 employees