Senior Product Manager - Users
About The Position
Mercury is a fintech company building a financial stack for businesses, supported by software designed to serve customers from their first day through growth. The Users team owns roles, permissions, invitations, and the authorization layer used by other product teams. It supports a wide range of customers, from solo founders working with agents to enterprises onboarding employees for spend while protecting banking details. The Senior Product Manager will own and advance collaboration experiences and the underlying user and authorization capabilities. The role includes helping founders invite and support their teams, designing experiences across communication channels, understanding how large customers manage employee spending and financial operations as they grow, and shaping support for new types of users, including agents.
Requirements
- At least 7 years of relevant product management experience.
- Taste and judgment to balance product experiences against platform needs, resisting unnecessary complexity in permission models.
- Ability to contribute early to product teams' planning and proactively help unblock collaboration for customers.
- A point of view on agentic action and how authorization changes when the actor is not a person.
- Track record of independently turning ambiguity into a clear point of view.
- Ability to autonomously take complex problems end to end across research, design, engineering, go-to-market, and stakeholder management.
Nice To Haves
- Product management experience on collaboration products or platform teams accountable for identity, roles, and authorization.
Responsibilities
- Own the Mercury collaboration experience, including roles, permissions, and product experiences for employees, finance teams, and accountants.
- Understand why founders hesitate to invite their teams and make invitations obvious, easy, and high-trust.
- Build collaboration experiences across email, Slack, iMessage, and other places where people interact about finance.
- Work with large customers to understand how they manage employee spend and financial operations as they grow, and deliver critical functionality to support them.
- Shape the direction of the product as Mercury's ambitions and supported user types evolve, including agents.
Benefits
- Equity in the form of stock options or RSUs.
- Benefits are included in the total rewards package.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
