Senior Product Manager

ProviderTrustNashville, TN
Hybrid

About The Position

ProviderTrust is seeking a Senior Product Manager with a strategic, product-mindset approach to lead upstream product activities. This role involves framing problems, identifying market and client needs, and collaborating with cross-functional teams to define product solutions. The ideal candidate will guide the 'why' behind product development, ensuring alignment with company goals and platform vision. This position embodies ProviderTrust's values of positivity, building honest relationships, embracing failure for growth, and acting with integrity.

Requirements

  • 5–8 years of product management experience, preferably in B2B SaaS
  • Demonstrated success in leading early-stage product discovery and solution definition
  • Strong facilitation and communication skills, with the ability to influence and align stakeholders across functions—including experience working with executive and C-suite stakeholders
  • Proficiency with various product innovation frameworks
  • Experience creating product artifacts: problem statements, value props, opportunity assessments, and pitch decks
  • Ability to think big and scale smart, balancing strategic ambition with operational feasibility
  • Skilled in cross-functional collaboration across engineering, design, marketing, sales, and client success
  • Comfortable with ambiguity, and able to bring clarity and structure where it’s lacking

Nice To Haves

  • Experience in healthcare, regulatory tech, or data platform environments is a plus

Responsibilities

  • Drive Strategic Discovery: Identify and prioritize meaningful problems by synthesizing market trends, customer insights, and internal opportunities.
  • Define Solutions: Guide cross-functional teams through collaborative solutioning, ensuring that concepts are validated, feasible, and aligned to the ProviderTrust platform vision.
  • Support Handoff to Delivery: Prepare and transition clearly defined solutions to product delivery teams, ensuring that the “why” and “what” are deeply understood.
  • Tell the Story: Communicate product direction through compelling, data-informed narratives and product artifacts that bring clarity to leadership and downstream teams.
  • Collaborate Cross-Functionally: Build open and trusting relationships with engineering, design, data, marketing, and client teams to ensure product ideas are both visionary and executable.
  • Lead by Influence: Help others grow and succeed by creating space for diverse voices, constructive conflict, and shared success.
  • Model our Values: Show up with authentic positivity, lead with curiosity, advocate for diverse perspectives, and act with integrity even when it’s challenging.
  • Practice Excellence: Own the Outcome of product initiatives, Delegate Well across team boundaries, Think Big, Scale Smart in every solution, Drive Your Growth by welcoming feedback and learning, Consider the Client in every decision you make.

Benefits

  • 16-week paid primary caregiver with a 2-week phase-back leave policy
  • 4-week paid secondary caregiver leave policy
  • Competitive base salary and incentive package
  • 401k matching
  • HSA employer contribution
  • Company-paid life and disability insurance
  • Medical, dental, and vision benefits (PT pays 80% of premiums)
  • Access to a range of free mental health and well-being resources
  • Unlimited PTO
  • 11 paid holidays
  • Flexible work schedule
  • Internal professional growth, development, and mobility
  • Fitness stipend
  • Wellness program
  • Cell phone reimbursement
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