Senior Product Manager

Bank of Montreal•Minneapolis, MN

6d•$102,000 - $190,000

About The Position

The Product Manager leads end‑to‑end product management across the lifecycle, balancing growth, customer value, and innovation with strong risk and regulatory discipline. The role translates insights into strategy and execution, partners across the organization to deliver and optimize products, and ensures performance, compliance, and sustainability are achieved together. Define/Support business requirements for analytics and reporting to ensure data insights inform business decision making. Develop, implement, and manage product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality. Develop and maintain product directives and policies. Lead/Participate/Assist in the design, implementation, and management of core business/group processes. Serve as a specialist resource to senior leaders and stakeholders. Determine and test controls of the product lifecycle. Design, implement, manage, and enhance the risk management of suite of products throughout the product lifecycle. Identify existing and potential risks and develop risk management controls and processes. Develop and implement action plans that meet risk, compliance, and audit metrics. Develop, implement, and monitor key metrics and action plans to optimize product risk performance. Review how team influences and/or determines credit product risk parameters and metrics. Run analysis reporting that supports risk management and policy development. Act as a subject matter expert on relevant regulations and policies. Act as the prime subject matter expert for internal/external stakeholders. Complete internal and regulatory reporting, and attestations. Resolve internal, complex or higher risk issues, escalations or policy exceptions. Review analysis of issues and identify gaps and solutions Oversee the development of business analytics and insights. Lead, develop, and manage strategies for reporting and forecasting and/or analytics teams within the business. Design and produce regular and ad-hoc reports, and dashboards. Support the development, implementation, and monitoring of key metrics, trend identification and action plans to optimize performance. Monitor and track product performance to identify trends, recommend action plans and address any issues. Lead continuous process improvement efforts to identify issues and deliver optimal customer experiences. Implement changes in response to shifting trends. Provide input into continuous improvement of product lifecycle practices and governance. Exercise subject matter expertise to participate in strategy development and present new initiative recommendations to senior leaders. Conduct independent analysis and assessment to resolve strategic issues. Break down strategic problems, and analyze data and information to provide insights and recommendations. Apply expertise and creative thinking to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Provide recommendations on product lifecycle. Participate in defining and implementing business cases and strategic roadmaps for banking products and services, including project and budget approvals. Contribute to developing business cases by identifying needs, analyzing potential options, and assessing expected returns on investment. Lead/Participate/Assist the execution of strategic initiatives to deliver on business and financial goals. Support the execution of strategic initiatives in collaboration with internal and external stakeholders. Lead the execution of operational programs; assess and adapt as needed to ensure quality of execution. Lead the planning and implementation of operational programs. Execute work to deliver timely, accurate, and efficient service. Support management of vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements. Support the implementation, maintenance, and sustainment of vendor solutions. Contribute to/Assist the creation of promotional strategies, including offers and campaigns, and work with Marketing and other partners to execute. Lead/Participate/Assist partners in development of salesforce training and materials and manage change. Lead/Participate/Assist change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Build effective relationships with internal/external stakeholders. Safeguard alignment between stakeholders. Network with industry contacts to gain insights and best practices. Assist with basic market research and competitive intelligence, including pricing, from publicly available information is gathered. Conduct complex research, competitive intelligence, and data analysis. Develop problem evaluation frameworks and define research approach. Evaluate and report customer/consumer insights and channel information. Assist with customer/consumer, channel, sales, and issue analysis efforts, and recommendation development Identify and report emerging issues and trends to inform decision-making. Assist with competitive analysis and benchmarking to identify product strengths and gaps, and extract insights. Participate in analyzing insights and channel data to identify strengths and gaps, and extract insights. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations. Broader work or accountabilities may be assigned as needed. Travel may be required as business needs arise.

Requirements

Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience.
Tenured background in Treasury Management, risk management, project management + technology and operational product environments.
Familiarity with product lifecycle frameworks, product governance models, or structured operating methodologies.
Exposure to enterprise policy interpretation, regulatory deliverables, or governance‑related responsibilities.
Ability to manage competing priorities in a fast‑paced environment.
In-depth risk management associated with new and existing product development and management.
Strong knowledge of process coordination and management.
Strong knowledge of banking product management and associated industry and regulatory requirements, including product design, functionality, and related policies and procedures.
Strong knowledge of product delivery infrastructure systems and underlying product interdependencies.
Able to manage ambiguity.
Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
Verbal & written communication skills - In-depth / Expert.
Analytical and problem-solving skills - In-depth / Expert.
Data driven decision making - In-depth / Expert.
Relationship management – in-depth
Financial Understanding – good/in-depth
Analytics and reporting – in-depth
Negotiation & Influence skills – good/in-depth
Software and systems architecture knowledge – good/in-depth

Responsibilities

Define/Support business requirements for analytics and reporting to ensure data insights inform business decision making.
Develop, implement, and manage product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.
Develop and maintain product directives and policies.
Lead/Participate/Assist in the design, implementation, and management of core business/group processes.
Serve as a specialist resource to senior leaders and stakeholders.
Determine and test controls of the product lifecycle.
Design, implement, manage, and enhance the risk management of suite of products throughout the product lifecycle.
Identify existing and potential risks and develop risk management controls and processes.
Develop and implement action plans that meet risk, compliance, and audit metrics.
Develop, implement, and monitor key metrics and action plans to optimize product risk performance.
Review how team influences and/or determines credit product risk parameters and metrics.
Run analysis reporting that supports risk management and policy development.
Act as a subject matter expert on relevant regulations and policies.
Act as the prime subject matter expert for internal/external stakeholders.
Complete internal and regulatory reporting, and attestations.
Resolve internal, complex or higher risk issues, escalations or policy exceptions.
Review analysis of issues and identify gaps and solutions
Oversee the development of business analytics and insights.
Lead, develop, and manage strategies for reporting and forecasting and/or analytics teams within the business.
Design and produce regular and ad-hoc reports, and dashboards.
Support the development, implementation, and monitoring of key metrics, trend identification and action plans to optimize performance.
Monitor and track product performance to identify trends, recommend action plans and address any issues.
Lead continuous process improvement efforts to identify issues and deliver optimal customer experiences.
Implement changes in response to shifting trends.
Provide input into continuous improvement of product lifecycle practices and governance.
Exercise subject matter expertise to participate in strategy development and present new initiative recommendations to senior leaders.
Conduct independent analysis and assessment to resolve strategic issues.
Break down strategic problems, and analyze data and information to provide insights and recommendations.
Apply expertise and creative thinking to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
Provide recommendations on product lifecycle.
Participate in defining and implementing business cases and strategic roadmaps for banking products and services, including project and budget approvals.
Contribute to developing business cases by identifying needs, analyzing potential options, and assessing expected returns on investment.
Lead/Participate/Assist the execution of strategic initiatives to deliver on business and financial goals.
Support the execution of strategic initiatives in collaboration with internal and external stakeholders.
Lead the execution of operational programs; assess and adapt as needed to ensure quality of execution.
Lead the planning and implementation of operational programs.
Execute work to deliver timely, accurate, and efficient service.
Support management of vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements.
Support the implementation, maintenance, and sustainment of vendor solutions.
Contribute to/Assist the creation of promotional strategies, including offers and campaigns, and work with Marketing and other partners to execute.
Lead/Participate/Assist partners in development of salesforce training and materials and manage change.
Lead/Participate/Assist change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Build effective relationships with internal/external stakeholders.
Safeguard alignment between stakeholders.
Network with industry contacts to gain insights and best practices.
Assist with basic market research and competitive intelligence, including pricing, from publicly available information is gathered.
Conduct complex research, competitive intelligence, and data analysis.
Develop problem evaluation frameworks and define research approach.
Evaluate and report customer/consumer insights and channel information.
Assist with customer/consumer, channel, sales, and issue analysis efforts, and recommendation development
Identify and report emerging issues and trends to inform decision-making.
Assist with competitive analysis and benchmarking to identify product strengths and gaps, and extract insights.
Participate in analyzing insights and channel data to identify strengths and gaps, and extract insights.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Broader work or accountabilities may be assigned as needed.
Travel may be required as business needs arise.