Senior Product Manager

Tilled

1d•$150,000 - $180,000•Remote

About The Position

Tilled is seeking a detail-oriented and collaborative Senior Product Manager to join our dynamic team and help drive the development of innovative payment solutions. This role is responsible for managing the full product lifecycle—from ideation and discovery through launch and iteration—while working cross-functionally with internal teams, vendors, and customers. The ideal candidate will have experience in financial services or payments, a strong grasp of modern SaaS technologies, and the ability to communicate effectively across technical and non-technical teams. You’ll thrive here if you’re excited by fast-paced growth, enjoy juggling multiple priorities, and are passionate about delivering seamless, intuitive experiences for customers and internal users alike.

Requirements

4+ years of experience with payments or financial services products
Participated on a team that successfully shipped product to end users
A background working in a B2B environments
Experience building products under a regulated standard (PCI, BSA/AML, HIPAA, etc)
Detail oriented and loves keeping track of many projects in various states
Thrives working with diverse roles across organizations, from entry level to senior executives
Functions with confidence in a fast-paced, high-growth environment
Works seamlessly in a remote, dispersed-team environment
Experience working with modern SaaS platforms, APIs, and customer success tools.

Responsibilities

Create and maintain product documentation and resources
Communicate product updates internally and externally
Organize, lead, or participate in development team ceremonies such as standups and refinement meetings
Create detailed product specifications for new products and features and work with other tech team members to refine
Ensure product designs are available that our customers will love
Use data and sound judgment to prioritize and make product related decisions
Conduct discovery sessions with customers to validate product requirements and uncover opportunities
Monitor and maintain product utilization data
Support Tilled internal teams with product related questions/issues
Maintain relationships with key Tilled vendors and processing partners for ongoing product needs
Research Tilled competitors and stay up to date on industry trends
Work to make sure Tilled team members have a thorough and effective product knowledge
Assist in the evaluation of vendors and partners to ensure they are the right fit for Tilled and maintain key vendor relationships for ongoing product needs
Work to help maintain the Tilled product roadmap and participate in prioritization discussions with key stakeholders