Senior Product Manager

Level Access

About The Position

Join our Product team as a Senior Product Manager and play a critical role in advancing accessible digital experiences at enterprise scale. You will own and develop a core product domain within the Level Access platform. You will get results across several squads and help invent how we build and deliver AI-powered products. This position suits a senior-level PM who works well with strategy execution, systems thinking, and AI-enabled product development. You will focus on customer impact and improving product excellence throughout the organization. Mission of the Role You will be accountable for defining, refining, and implementing a key product strategy area focused on helping customers efficiently improve and maintain digital accessibility within live, production environments. This includes translating strategic intent into executable plans, validating direction through customer and market signals, and evolving solutions over time as user needs, platform capabilities, and AI technologies advance. In parallel, you will serve as a role model and thought partner within the product organization: AI-powered product discovery and delivery methods High‑rigor experimentation and decision‑making Scalable, results-focused product delivery

Requirements

5+ years of experience as a Product Manager, with shown success operating at a Senior PM level.
Experience owning strategy and execution for complex platform or SaaS products.
Demonstrated ability to deliver outcomes across multiple squads or large product areas.
Strong technical fluency, including a working understanding of modern web technologies and system architecture.
Experience contributing to or shipping AI‑enabled or data‑driven product features.
High data literacy, including defining success metrics, running experiments, and tying decisions to business outcomes.
Strong communication and stakeholder influence skills.

Nice To Haves

Experience working in an environment using AI‑enabled product discovery and delivery practices.
Experience building products for enterprise, developer, or technically sophisticated users.
Familiarity with digital accessibility standards and conformance workflows.
Comfort driving alignment and decision‑making across disciplines without direct authority.
Background in software engineering, QA automation, or data‑oriented roles.
Experience building tools that support remediation, compliance, or continuous improvement workflows.
Knowledge of evolving digital accessibility regulations and standards.
Experience designing for diverse personas and inclusive user experiences.

Responsibilities

Be responsible for a significant product area and drive execution against a defined strategy, ensuring alignment with company objectives and long‑term platform direction.
Continuously refine strategy based on customer insight, data, technical constraints, and evolving AI capabilities.
Translate strategy into clear multi‑quarter roadmaps, investment trade‑offs, and success metrics.
Drive alignment across product, engineering, data science, design, and go‑to‑market teams.
Lead product discovery and delivery using AI‑enabled workflows (e.g., rapid prototyping, automation‑assisted analysis, iterative improvements).
Partner closely with engineering and data science teams to deliver AI‑powered customer experiences, from early concepts through production and iteration.
Ensure AI‑driven features are trustworthy, measurable, and meaningfully improve user and business outcomes.
Contribute to shared standards for responsibly shipping AI capabilities in enterprise software.
Serve as the product manager across one or more squads, accountable for outcomes rather than output.
Drive complex initiatives from discovery through general availability, leading dependencies and cross‑team coordination.
Balance innovation with platform quality, scalability, and technical debt considerations.
Ensure strong product quality through clear requirements, testing alignment, and post‑launch validation.
Maintain a deep understanding of customer workflows, difficulties, and success criteria particularly within enterprise environments.
Engage directly with customers to validate problems, test solutions, and refine value propositions.
Stay informed on digital accessibility standards and regulatory trends and how they intersect with modern enterprise technology.
Monitor market and competitive signals and proactively adapt product direction.
Model Senior PM behaviors and expectations across: Critical thinking and execution, Data fluency and insight generation, Technical depth and system understanding, User empathy and evidence‑based decision‑making.
Mentor and influence other PMs through thought partnership, feedback, and example.
Act as a trusted partner to senior stakeholders, clearly articulating trade‑offs, risks, and rationale.