Senior Product Manager

Braze•Chicago, IL

4h•Hybrid

About The Position

We’re hiring a Senior Product Manager for Braze’s Messaging Experience team. The Messaging Experience (MX) team owns the user experience for creating Canvases and Campaigns in Braze– the core products that every Braze customer uses to orchestrate personalized messaging. MX aims to make this workflow as cohesive, efficient, and delightful as possible for marketers. At Braze, we are a genuinely approachable, exceptionally kind, and intensely passionate crew. We set high standards, champion teamwork, and create work-life harmony while navigating rapid growth on a global scale and striving for greater equity and opportunity. To flourish here, you must be prepared to set a high bar for yourself and those around you, acting with autonomy, having accountability, and being open to new perspectives. Our deep curiosity to learn and eagerness to share diverse passions gives us balance and vibrancy. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact with a sharp and passionate team.

Requirements

5+ years of Product Management experience
Strong communication, storytelling, collaboration, organization, and persuasion skills
A proactive, positive, can-do attitude. You consistently drive projects to successful completion and proactively seek opportunities to enhance both processes and products
Ability to work within a cross-functional team and balance multiple projects at once
Eagerness to learn and grow

Nice To Haves

Experience working at a B2B SaaS company
Experience at a high-scale technology startup (we operate at the scale of billions of users)
Experience working with workflow orchestration or automation software

Responsibilities

Build and own the vision, strategy, and product roadmap for the MX product area
Work closely with Engineers and Product Designers to bring new products and features to life
Immerse yourself in understanding our customers, market trends, competition, and the technology landscape
Be the subject-matter expert in your product area, deeply understanding how it works today, how it’s used, and how it can be better
Balance the prioritization of new features with ensuring the product’s continued health to retain customer trust
Establish and manage internal and external stakeholder expectations, and communicate progress and decisions effectively
Run point on launching features and functionality released by MX

Benefits

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®