About The Position

M.C. Dean is seeking a Senior Product Manager to join their Security and Electronic Systems (SES) business unit. This role will be part of a team that designs, engineers, integrates, operates, and maintains electronic security services, including intrusion detection, access control, biometric authentication, video surveillance, audio visual, IT systems, perimeter defense, and command and control systems for federal, local, and commercial customers. The position focuses on driving the delivery of software that extends, manages, and integrates Operational Technology (OT) solutions with customer business systems, orchestrating critical business processes and automating data flow. The successful candidate will research, empathize with, and translate user needs into prioritized, clearly defined product requirements for both technical and business teams, managing the software development lifecycle from concept to implementation.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related Engineering Discipline.
  • 7+ years of progressive experience in product management and software delivery.
  • SAFe® Scrum Master, SAFe® for Teams, SAFe Product Owner/Product Manager, or similar agile project management certification.
  • Proven track record of successfully launching and managing complex software products.
  • Strong understanding of application lifecycle management systems, such as Atlassian Jira (and related components), Azure DevOps, GitLab, etc. to manage, monitor, and report on software development project status and performance.
  • Working knowledge and hands-on experience with MS Azure and cloud services and technologies, including compute, database, storage, network virtualization, and security services.
  • Working understanding of network infrastructure, concepts of operation, and protocols such as TCP/IP, DNS, DHCP, SNMP, Syslog, etc.
  • Demonstrated time management and organization skills while working in a fast-paced, multidiscipline team environment.
  • Strong analytical and problem-solving skills.
  • Strong communication (oral and written) skills.
  • Proficiency with workflow and lifecycle management systems (e.g. Atlassian Jira).

Nice To Haves

  • Ability to obtain a TS/SCI w/ Poly clearance REQUIRED.

Responsibilities

  • Lead the end-to-end product lifecycle from concept to implementation.
  • Capture, document, and communicate customer needs, translating requirements into features and user stories and drive the technical team's understanding of requirements.
  • Define and prioritize product roadmaps to best meet the needs of a diverse set of internal and external stakeholders throughout the organization and across our customer set.
  • Collaborate with engineering teams to define product requirements and ensure timely product delivery.
  • Manage product backlog, prioritize features, and work with technical and project stakeholders to make trade-off decisions.
  • Lead day to day software operations, managing productivity to ensure release targets are consistently met by managing work assignments, balancing resources, and remediating blocking conditions.
  • Create, manage, and maintain detailed and accurate system documentation, including design and configuration plans, design diagrams, task-oriented procedures, operations and maintenance plans, etc.
  • Plan and conduct user testing (UAT).
  • Establish KPIs, identify gaps, and improve performance and adoption of the products we deliver.
  • Lead product demos, training sessions, and other activities to support internal and external stakeholders.

Benefits

  • A competitive salary
  • Medical, dental, vision, life, and disability insurance
  • Paid time off
  • Tuition reimbursement
  • 401k Retirement Plan
  • Military Reserve pay offset
  • Paid maternity leave
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