Senior Product Manager

Alarm.com • San Diego, CA

7d • Hybrid

About The Position

Alarm.com is looking for a senior product manager to lead development of key commercial video hardware products, starting with our PoE camera line. This is a hands-on product role for someone who can operate at both the architecture level and the last-10%-of-the-product level. You will own products across hardware, firmware, and software over their full lifecycle. This means working with ODM partners on platform and component choices, making product and specification tradeoffs, pressure-testing real-world installation workflows, and driving the software and firmware work needed to deliver a complete product experience. Day to day, this role can range from reviewing chipset options with a hardware partner, to tearing down a prototype to evaluate a mechanical constraint, to prioritizing launch-critical software issues with engineering. You should care as much about system architecture as you do about the details that determine whether a product actually feels finished in the field: accessory quality, LED behavior, cable routing, installation flow, and overall polish. This role is a strong fit for product managers who have gone deep on hardware and embedded systems, or for hardware, embedded, or systems engineers who want to move into product.

Requirements

• Strong technical depth in hardware or embedded systems; ability to engage credibly on device architecture, component tradeoffs, and system constraints.
• Ability to operate across hardware, firmware, and software, reasoning about the full system and making good prioritization calls across disciplines.
• Hands-on product instincts; willingness to inspect, test assumptions, and care about the difference between a product that works in theory and one that works well in practice.
• Pragmatic problem-solving skills; ability to dig in and evaluate simpler paths when faced with respin, delay, or escalation.
• Experience driving complex cross-functional work, maintaining momentum across multiple teams and external partners.
• Clear written and verbal communication skills; ability to write rigorous requirements, document decisions clearly, and communicate effectively with technical teams, external partners, and leadership.
• Strong technical foundation, preferably with a B.S. in an engineering discipline, computer science, math, physics, or a related field.

Nice To Haves

• Experience shipping cameras, IoT devices, networking hardware, or other connected devices.
• Experience working with ODM, JDM, or contract manufacturing partners.
• Experience in video surveillance, physical security, or commercial device ecosystems.
• Background as a hardware, embedded, systems, mechanical, or firmware engineer before moving into product.
• Familiarity with installer-driven products or products deployed in real-world commercial environments.

Responsibilities

• Own key commercial video hardware products.
• Lead product development for high-priority commercial video devices, beginning with PoE cameras.
• Own product direction from concept through launch and continued lifecycle improvement.
• Define hardware, firmware, and software product requirements and make tradeoff decisions across the full product experience.
• Ensure the hardware, firmware, and software pieces come together into a product that works well for customers and installers.
• Direct and shape products with ODM partners by evaluating platforms, selecting components, solidifying specifications, and driving execution.
• Review products from the perspective of the installer and end user, identifying and driving improvements in mounting, wiring, accessory kits, setup, and deployment.
• Own decisions and feedback on final product quality and finish, including industrial/mechanical details, status indicators, packaging inputs, in-box accessories, and setup experience.
• Lead key launches end to end, including launch-critical issue resolution and post-launch prioritization.
• Partner with engineering, QA, operations, design, and PMM to ensure products ship at the right quality bar and continue improving after release.
• Work across hardware, firmware, software, operations, design, quality, and go-to-market teams, owning the product outcome.

Benefits

• Medical plans with company subsidies
• Health Savings Account (HSA) with a company contribution
• 401(k) with an employer match
• Paid vacation that increases with tenure
• Paid holidays
• Wellness time
• Paid maternity and bonding leave
• Company-paid disability insurance
• Company-paid life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior