Senior Product Manager

LeadsOnline•Plano, TX

11d

About The Position

Join the Force Behind Law Enforcement Success At LeadsOnline, we bridge the gap between technology and justice, empowering law enforcement agencies with cutting-edge solutions to close cases and serve their communities. Production Test Technicians play a critical role in our mission, connecting law enforcement agencies with our powerful tools to help them work smarter and faster. Everything we do is grounded in our core values of Service, Energy, Ownership, and People—and we’re looking for someone who embodies these principles. As a Senior Product Manager, you'll own the vision and execution for our Ballistics product line one of our most strategically important offerings. You'll sit at the intersection of customer need, technical possibility, and business impact, working across engineering, marketing, and operations on products that genuinely matter.

Requirements

A strong grasp of SaaS business models and what drives product success in a subscription environment
Genuine passion for the investigative process and a desire to equip law enforcement with better tools
Proven ability to lead without direct authority building consensus across engineering, sales, support, and leadership
A self-starter who takes initiative and drives work forward without waiting to be directed — especially important in an environment undergoing change
Comfortable with ambiguity: you can make sound decisions with incomplete information and adjust quickly as the picture becomes clearer
Confident and direct — you advocate clearly for your products, push back when needed, and earn buy-in through clarity and credibility
Strong leadership presence: you inspire teams, navigate conflict constructively, and bring out the best in the people around you
Experienced working with remote and distributed teams, with strong written communication and async collaboration skills
Experience managing roadmaps, timelines, and cross-functional delivery in complex organizations
Strong communication skills, comfortable in a sprint review and presenting to the executive team
A data-driven mindset: you use metrics to prioritize, defend decisions, and course-correct
5+ years of product management experience, preferably in a SaaS environment
Bachelor’s degree in business, Computer Science, or a related field (MBA a plus)
Demonstrated experience owning a full product lifecycle from discovery through launch
Experience working in or alongside Agile development teams
Proficiency with product management tools (e.g., Jira, Confluence, ProductBoard, or similar)
Strong analytical skills with experience using data to drive product decisions
Excellent written and verbal communication skills
Experience managing products for enterprise or B2B customers

Nice To Haves

Familiarity with the law enforcement technology space or connected device ecosystems (a plus, not a requirement)
Prior exposure to law enforcement, public safety, or government technology (preferred, not required)
Pragmatic Marketing certification or equivalent product framework training (preferred)

Responsibilities

Set the vision. Define and maintain a compelling product roadmap that aligns long-term strategy with near-term delivery across our Ballistics products.
Lead with data. Build and track the metrics that tell you whether your products are healthy and act decisively when they aren't.
Drive cross-functional execution. Partner closely with our engineering and operations teams to ensure features are built, deployed, and adopted successfully. You'll play a hands-on role in shaping how this evolution unfolds.
Go to market. Collaborate with marketing to shape launch strategy for key features and releases, from positioning through rollout.
Solve hard problems. Many of the challenges we face don't have obvious solutions. You'll bring creative, collaborative thinking to problems the industry hasn't fully solved yet and you'll thrive doing it, even when the path forward isn't clear.
Energize your Agile teams. Set a clear sprint vision, participate actively in standups, backlog refinement, and reviews — and celebrate the wins along the way. You'll be working with distributed, remote teams, so strong written communication and async collaboration are essential.
Think beyond your products. Proactively identify opportunities to strengthen the broader LeadsOnline portfolio.