DogByte Senior Product Manager

Veterinary Emergency Group (VEG)•White Plains, NY

33d•$180,000 - $220,000•Onsite

About The Position

VEG is seeking an experienced and self-motivated Product Manager to oversee their proprietary clinical software, DogByte. This role involves translating the needs of hospitals, VEGgies, and patients into a product strategy and roadmap. The Product Manager will collaborate with Engineering, Design, Data, IT, Clinical, and Field Operations to develop the software used daily by doctors, nurses, and staff for patient treatment and business operations. This senior position focuses on connecting corporate initiatives with the needs of frontline VEGgies, aiming to improve care standards, hospital efficiency, and the overall VEG Experience.

Requirements

Strong product management craft, with experience taking products from discovery through launch, adoption, measurement, and iteration.
Experience setting product strategy, building roadmaps, communicating tradeoffs, and connecting product decisions to customer, business, and operational outcomes.
Experience grounding product decisions in data, using quantitative insights, user research, and stakeholder context to measure impact and make thoughtful tradeoffs.
A track record of building trust with Product Development partners (Engineering, Design, Data) and cross-functional stakeholders.
Strong empathy for frontline users, customers, and operators, especially in complex, workflow-heavy environments where product changes need to be thoughtfully delivered for smooth adoption.
Practical fluency with modern AI product opportunities, including LLMs and RAG, and the judgment to identify where AI can create real value without chasing hype.

Nice To Haves

Experience with clinical products (veterinary / human healthcare) and clinical stakeholders is a major plus.
Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

Responsibilities

Partner with veterinarians, nurses, and hospital staff to understand clinical workflows, translating their day-to-day pain points into clear product requirements.
Work with VQ stakeholders to build quarterly and yearly roadmaps that clearly communicate prioritization tradeoffs to the business.
Build strong relationships across Clinical, Field Operations, Customer Experience, Data, Growth, and VQ leadership to align product decisions with VEG strategic priorities.
Define and monitor key KPI that track the success of new initiatives and DogByte overall.
Collaborate with clinical and technical support teams to ensure new features land well in real hospital environments.
Write clear product specs, user stories, and acceptance criteria that define the key requirements for new features.
Collaborate closely with design and engineering through the entire research, design, development, and launch lifecycle of new features.
Drive discovery through customer interviews, usage data, and support insights, validating problems and solutions before committing engineering resources.
Participate in key sprint ceremonies to guide and support the product team in the execution of the roadmap.