Senior Product Manager

CenterWell
$104,000 - $143,000Remote

About The Position

The Senior Product Manager manages products for customer use and works assignments involving moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. You will shape and advise high-value AI opportunities across CenterWell's Home Health, Primary Care, and Pharmacy segments. You will help manage and evolve CenterWell's portfolio of AI products, driving consistency, strategic reuse, and understanding across projects. You will partner with AI Product Managers within CenterWell to identify synergies, reduce duplication, and maximize the value of AI investments through shared capabilities and coordinated product strategies.

Requirements

  • Bachelor's degree in Business, Healthcare, Engineering, Information Technology, or a related field.
  • 5+ years of experience in product management or related roles.
  • Experience with AI/ML products and latest generative AI applications within healthcare.
  • Experience working in environments with product, engineering, operations, and partners.
  • Analytical skills with experience using data to define metrics, measure value, and guide decisions.
  • Experience with process mapping and workflow analysis, including identifying inefficiencies and improvement opportunities.
  • Can work Eastern Time Zone hours.

Nice To Haves

  • Experience with AI products in healthcare environments, including clinical workflows, pharmacy operations, or care delivery models.
  • Experience with portfolio management, including product roadmap refinement across several projects.
  • Experience defining and tracking KPIs, leading indicators, and value realization metrics.
  • Familiarity with design and collaboration tools (e.g., Figma, Miro, or Visio).
  • Experience working in Agile or test-and-learn environments.

Responsibilities

  • Improve understanding across AI projects under CenterWell by identifying opportunities for shared capabilities and strategic reuse.
  • Assess proposed AI investments for value, scalability, duplication risk, and understanding of CenterWell's AI product strategy.
  • Facilitate collaboration among executive partners to promote AI product projects.
  • Assist refinement of business cases, value hypotheses, and success metrics to support investment decisions.
  • Create a portfolio-level view of AI products, dependencies, roadmaps, and opportunities across CenterWell.
  • Establish best practices, governance approaches, and product frameworks that promote consistency and accelerate delivery across AI projects.
  • Communicate portfolio strategy, product recommendations, and AI investment opportunities to senior leaders and partners across departments.
  • Support test-and-learn projects to validate AI concepts and refine product solutions based on performance data and feedback.
  • Ensure all solutions align with human-centered design principles and improve experiences for associates, patients, providers, and members.
  • Stay current on latest trends in AI, automation, and healthcare improvement to inform opportunity development.

Benefits

  • medical
  • dental
  • vision
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
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