Senior Product Manager, Amazon Merch on Demand

Amazon • Seattle, WA

10d

About The Position

We're seeking a customer-obsessed Product Manager to drive the vision and own
the business for a innovative e-commerce experiences in the sports and
customization space. You'll own the product lifecycle from conception to launch,
working backwards from customers to deliver seamless experiences for
discovering, customizing, and purchasing products. This role requires a
strategic thinker who can balance customer needs with business objectives while
leading cross-functional teams.

Amazon Merch on Demand is creating a highly scalable print-on-demand business
for consumer products. We enable customers to discover, customize, and purchase
products across multiple categories, leveraging Amazon's world-class fulfillment
and customer experience capabilities.

Requirements

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner
• Experience owning technology products
• Experience with financial analysis and P&L ownership

Nice To Haves

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders
• Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences

Responsibilities

• Business Ownership: Act as the voice of the customer and business owner, managing product economics, pricing strategy, forecast analysis, and success metrics
• Product Vision & Strategy: Own the product roadmap and vision for sports-related e-commerce experiences, balancing customer needs with business objectives across multiple product categories
• Cross-Functional Leadership: Partner with engineering, design, marketing, operations, and external partners to align stakeholders and drive execution
• Customer Discovery: Conduct user research, analyze data, and translate insights into product requirements and features that delight customers
• Product Development: Write PR/FAQs, narratives, and business requirements; define features for catalog expansion and customization capabilities; validate product-market fit through experimentation
• Launch & Adoption: Drive go-to-market strategy, coordinate across business units, measure KPIs, and optimize for customer satisfaction

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level