Senior Product Manager - Connected Experience Platform

Cox Communications•Austin, TX

2d•Hybrid

About The Position

Cox Automotive is seeking a Senior Product Manager for the Connected Experience Platform (CXP) product team. This team provides shared services products that form an integrated and consistent foundation for all Cox Automotive retail solutions, including brands like AutoTrader, Dealer.com, Dealertrack, HomeNet, Kelley Blue Book, vAuto, VinSolutions, and Xtime. The CXP team is building best-of-breed services essential for all Cox Auto products, aiming to reduce duplicative development and enable customers to use Cox Auto products as a coherent suite. This role offers enterprise-wide exposure and the opportunity to interface with leaders from various business units across Cox Automotive.

Requirements

Minimum Bachelor’s degree in computer science, information systems, or a related discipline and 4 years’ product manager/product owner experience in a software development organization, or a related field.
Alternatively, a master's degree and 2 years’ experience; a Ph.D. and 1 years’ experience in a related field; or 12 years’ experience in a related field with no degree.
Experience with Agile methodologies (e.g., Scrum, Kanban) required.
Working competency with Agile tracking tools like Rally or Jira.
Strong oral, written and presentation communication skills required.
Demonstrated usage of data to inform product management decisions and prioritization.
Ability to work under pressure with time constraints.

Nice To Haves

An advanced degree in a quantitative field
Working knowledge of SaaS web technologies and modern, cloud-based software architectures and components
Experience with single sign-on (SSO), identity & access management (IDM, IAM), authentication and authorization
Experience with application programming interfaces (APIs)
Experience partnering with design teams and guiding UX
SAFe experience and/or Agile certifications (e.g., CSM, CSPO)
Pragmatic Marketing certifications
Experience with standards compliance requirements, such as security, accessibility, and/or mobile responsive design
Automotive industry experience

Responsibilities

Define product vision and objective measures of success, in conjunction with the Director of Product Management.
Oversee and approve product designs, enhancements, and quality in close collaboration with Architects and Software Engineering.
Track market trends and competitive offerings.
Interact directly with customers and stakeholders to drive product direction and ensure capabilities meet market needs and customer goals.
Collaborate with multiple Agile product development/software engineering teams responsible for developing and launching platform applications and components.
Utilize AI to create Epics and discovery specs for the full product lifecycle, from research and design through development and launch.
Build a collectively understood and prioritized product roadmap and backlog at the epic and feature level by working closely with internal and external customers, stakeholders, and other Product Managers.
Align backlogs and roadmaps across teams, departments, business units, and release trains by collaborating with other Product Managers.
Triage and prioritize customer-reported bugs and customer-requested features and enhancements.
Act as a subject matter expert on assigned products, services, and capabilities, as well as in general areas of authentication security and permissions controls.
Ensure products and services are secure, performant, and highly available by collaborating with Architects and Software Engineering.
Ensure appropriate monitoring, alerting, incident management, and problem resolution for products and services by collaborating with Operations.
Participate in product team iteration planning, release planning, and coordination of dependencies.
Coordinate go-to-market activities with Sales, Marketing, Legal, Operations, Support, and other departments as needed.
Lead and participate in various Agile ceremonies, including sprint reviews, stakeholder meetings, backlog grooming, and retrospectives.