Senior Product Manager

UKG•Alpharetta, GA

20d•$102,300 - $147,050•Hybrid

About The Position

We are searching for an experienced senior product manager who thrives on building great products and enjoys working in an agile environment to lead products from ideation to delivery. Senior product managers in the Pay Pillar are essential members of our cutting-edge agile teams responsible for the delivery of mission critical payroll functionality in our innovative cloud based Human Capital Management (HCM) software solution UKG Pro. You are skilled at serving and partnering with key internal and external stakeholders to understand customers’ problems and opportunities; and drive business outcomes for UKG and our customers. You are an analytical thinker with payroll domain knowledge and strong customer focus, who is accountable for researching, analyzing and documenting clear and actionable business requirements and business outcomes. This role requires talent and passion for solving problems, innovation and collaboration while leading high profile initiatives and driving business outcomes. Skills essential to this role are strong analysis, organization, written and verbal communication, leadership, problem solving, product strategy and sound decision-making based on data. Core competencies that a lead product manager must possess include accountability, collaboration, team oriented, growth mindset, customer value creation, learning agility, operational excellence and service ownership.

Requirements

Bachelor’s Degree in a business discipline or equivalent combination of education and experience
3- 5 or more years of experience in a Product Manager or Product Owner role (preferred)
2 or more years of experience in payroll and/or tax (preferred)
Excellent interpersonal communication skills with ability to collaborate with development partners and communicate complex concepts to internal and external stakeholders
Strong analytical skills with ability to quickly understand the dynamic business and evolving compliance needs of our customers
Strong ability to partner and work in a collaborative team environment to solve business problems
Proven leadership, analytical, decision-making, and team building skills
Innovative thinker who can leverage UKG’s innovative technologies (e.g., AI) to generate new ideas to solve business problems and drive business outcomes
Exceptional partnership skills with ability to inspire and lead development team without management authority
Excellent organizational and time management skills required to balance multiple priorities simultaneously

Responsibilities

Owns definition and direction of complex features and enhancements that have cross domain dependencies
Defines and documents stories and conditions of acceptance with other stakeholders input including UX Designers, Developers and QA.
Validate proposed value with customers and prospects using research, prototypes, and designs
Identify and manage cross team dependencies when leading a feature through the development process.
Partners with product leadership to on roadmap definition, then owns execution.
Helps ensure customers and the organization is ready for new product releases by providing learning content and material and leading knowledge transfer events as needed. Work with rest of the organization to understand opportunities in knowledge gaps and serviceability needs.
Drives features through the development process by working with engineering, prioritizing functional requirements, making appropriate scope trade offs, and ensuring completed capability satisfies customers needs in a timely manner.
Works with internal and external stakeholders to understand the HCM/Payroll business problems our customers face and the jobs they need to complete as part of their specific roles
Responsible for requirement prioritization and evaluating trade-offs
Participates in customer meetings to get a better understanding of customer ideas/issues
Communicates with multiple stakeholders including customers, prospects, as well as various internal stakeholders and synthesize multiple inputs to ensure business problem or opportunity is fully understood