Senior Product Manager - Auth0

Okta•Chicago, WA

12d•Hybrid

About The Position

Auth0, an Okta company, is seeking a Senior Product Manager to join their MFA team. This role is crucial for securing logins for millions of users globally by focusing on authentication factors like WebAuthn, Passkeys, and Passwordless/OTP. The ideal candidate will leverage their technical background, business acumen, and collaborative skills to define product roadmaps, deliver solutions, and achieve measurable outcomes. This high-impact position requires a deep understanding of authentication technologies, diverse customer use-cases, and the ability to simplify user and developer experiences. A strong sense of curiosity, empathy for developers, and excellent collaboration skills are essential for success in this role.

Requirements

Strong leadership skills and presence
Technical aptitude and fluency to communicate with engineering teams and customer developers
Track record of successful delivery of technical enterprise products
Excellent communication skills with both internal and external stakeholders
Functional experience in identity management, authentication factors, or security — particularly MFA mechanisms (TOTP, SMS OTP, push notifications, hardware security keys)
Understanding of API and SDK design principles, including developer experience considerations such as error handling, versioning, and documentation
5+ years of experience as a product manager
Champion for collaborative, iterative product discovery
Love the work of identifying and deeply understanding customer problems
Like to get your hands dirty and use the products you build

Nice To Haves

Hands-on technical background: prior software engineering, developer advocacy, or solutions engineering experience
Familiarity with authentication standards and specifications: WebAuthn, FIDO2/Passkeys, OATH (TOTP/HOTP), OIDC, SAML
Experience with cryptographic concepts relevant to authentication (public key infrastructure, attestation, challenge-response flows)
Practical experience analyzing product and behavioral data using SQL, dashboards, or analytics tooling
Experience working in agile/scrum environments
Ability to travel within US or Canada

Responsibilities

Work with engineering and design teams to build actionable requirements and deliver high-value authentication factor solutions
Define and socialize a roadmap that articulates product direction and strategy
Build compelling business cases to support ongoing product delivery efforts
Become the go-to subject matter expert for the product area
Develop and test product hypotheses in a lean and iterative way
Prototype and validate early through lightweight demos, proof-of-concepts, and interactive mockups (including light coding where needed) to test hypotheses with customers before committing to full development cycles
Define and track KPIs and success metrics for the product area
Work with cross-functional partners in Product Marketing and field teams to enable successful feature launches and manage the product lifecycle
Create assets to guide product development work (framing documents, story maps, opportunity canvases, stories for implementation)
Contribute to the assessment and improvement of processes and practices that can be shared with other product teams
Leverage AI tools throughout the product development cycle for research, writing, prototyping, and demo creation to increase speed, reduce manual effort, and improve quality.