Senior Product Manager

Sunbound

18d

About The Position

Sunbound is building the financial OS for senior living, a modern platform designed to manage the entire payments process from end-to-end. This role is for a Senior Product Manager who will own the vision, strategy, and roadmap for a core product area. The position involves driving high-velocity execution with engineers and designers, using product intuition and data-driven decisions to create intuitive experiences for operators and families. A key aspect of this role is prototyping rapidly using tools like Cursor, Bolt, and Claude Code, and staying current with AI research, LLM models, and emergent applications to creatively apply these insights to Sunbound's product. The role also requires hands-on work with LLM concepts such as prompting, embeddings, and retrieval, and contributing to the evolution of product management practices as AI is scaled across the platform.

Requirements

BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, or related)
4+ years of product management or adjacent product-building experience
Strong customer empathy and design thinking with a track record of shipping products people love
Passion for AI, shown through hands-on building, prototyping, or side projects and a habit of staying current on research and tools
Hands-on fluency with LLM concepts including prompting, fine-tuning, embeddings, retrieval, and evaluation, and the judgment to translate these into reliable, user-facing products
Genuine AI curiosity in practice: you follow model releases, understand how AI memory and context windows work, explore open-source LLMs, and regularly experiment with what's new
Fluency with modern prototyping tools including Cursor, Bolt, and Claude Code, and comfort with design and collaboration environments like Figma and Git
Fluency in data and experimentation, and the judgment to know when the data can't give you the answer
Proven ability to lead small, cross-functional teams toward ambitious goals with urgency and ownership
Ability to translate between technical and non-technical audiences, synthesizing complex systems into clear, compelling narratives
Excellent communication and storytelling skills

Nice To Haves

Experience in fintech, health-tech, or B2B SaaS products
Prior experience building or launching LLM-powered features in a production environment
Familiarity with senior living, payments infrastructure, or revenue cycle management
Experience running lightweight customer interviews or usability tests
Comfort with basic front-end concepts like components, states, and APIs

Responsibilities

Own the vision, strategy, and roadmap for a core Sunbound product area
Drive high-velocity execution with a world-class team of engineers and designers, balancing sharp product intuition with data-driven decision making
Marry customer insights with technical possibilities to craft intuitive experiences that abstract away complexity for operators and families
Prototype rapidly using tools like Cursor, Bolt, and Claude Code to accelerate the product development lifecycle and fast-forward to production-ready products
Stay deeply plugged into AI research and industry trends, including the latest LLM models, open-source releases, how AI memory and retrieval systems work, and emergent applications, then apply those insights creatively to Sunbound's product
Work hands-on with LLM concepts like prompting, embeddings, and retrieval to inform product decisions and partner effectively with engineering
Contribute to the evolution of Sunbound's product management practices as we scale AI across our platform