Senior Product Manager

Mento•San Francisco, CA

18d•Remote

About The Position

Mento is seeking a Senior Product Manager to lead the product vision and roadmap for their AI-powered coaching platform. This role focuses on integrating AI with human coaching to enhance the capabilities of coaches and improve the member experience. The position is a hands-on role at an early-stage, remote-first company, requiring close collaboration with engineering, design, and the coaching team. The company is committed to leveraging AI and other technologies to streamline processes and believes in the enduring value of human coaching, with AI serving to extend its reach and impact.

Requirements

5-8 years of product management experience, with a track record of shipping products end-to-end.
Experience working at an early-stage company and comfort with ambiguity.
Understanding of, or deep curiosity about, coaching, with experience in HR tech, L&D, coaching platforms, or people development tools.
Understanding of HR buyers and enterprise dynamics, with experience on products selling into HR or L&D teams.
A view of AI as a tool for augmentation, not replacement, with a nuanced understanding of AI and human coaching complementarity.
Strong collaboration skills in research and design, actively participating in user research.
Data-informed but user-obsessed, capable of defining metrics and using data for decisions, with a focus on qualitative research.
Comfortable working in an environment with incomplete specs and changing priorities.

Nice To Haves

Experience as a coaching practitioner or participant.
Strong intuitions about user behavior.

Responsibilities

Own the AI coaching product roadmap, defining and prioritizing features for both coach-facing and member-facing platforms.
Translate coaching expertise into product features, understanding what makes human coaching transformational and applying it to AI-assisted coaching.
Support and prioritize coaching operations by identifying bottlenecks and improving product tooling for coaches.
Understand HR buyer needs and enterprise dynamics, incorporating them into the roadmap while maintaining focus on end-user experience.
Drive product discovery and user research in partnership with the design team, conducting interviews and synthesizing findings.
Leverage AI tools in daily product management practices, such as research synthesis and spec drafting.
Drive team planning, process, and tooling, managing execution and improving team workflows.
Collaborate closely with engineering and design, writing specs, making scope decisions, and staying involved through execution.