Senior Product Manager - Cambridge, Ma

Lumeris

22h•Hybrid

About The Position

We are seeking a Senior Product Manager to own the end-to-end strategy and delivery of AI-enabled healthcare products that solve real clinical and operational problems. This role requires strong product judgment, comfort operating in ambiguity, and the ability to partner closely with clinical leaders, customers, and internal teams in a fast-growing environment. The ideal candidate has hands-on healthcare product management experience, understands EMR workflows, and can translate customer and clinical needs into clear product requirements and business value. The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities. Lumeris is an EEO/AA employer M/F/V/D. Lumeris is bringing common sense back to the business of healthcare by empowering value-based care. We create the partnerships and perspectives that are making healthcare safer, more affordable and more personalized for providers, patients and payers alike. We were founded on the belief that it should be easier to provide the right care, at the right time, at the right cost. Our model is bringing that belief to life, improving outcomes and empowering financial sustainability along the way. At Lumeris, you will be part of team that is focused on solving the nation’s healthcare problem, and you will be able to contribute to our purpose. Our environment is fast-paced, change-oriented and focused on growth and employee engagement. At Lumeris, we know that talent is best utilized when given the opportunity to succeed. That is why we have removed the boundaries that inhibit success and focus on fostering an environment that allows employees to utilize their talents.

Requirements

8+ years of product management experience, with direct experience building healthcare products (not revenue cycle or back-office-only systems).
Bachelor's degree in Computer Science, Engineering, Healthcare Management, Business or a related field.
Hands-on exposure to EMR/EHR systems and clinical workflows.
Experience owning products end to end in complex, regulated environments.
Strong customer-facing experience working with operators, clinicians, and physician leaders.
Working understanding of AI-enabled product workflows, with the ability to partner effectively with AI and data science teams.
Excellent communication skills, including presenting product strategy to senior and clinical leadership.
Ability to operate in ambiguity, manage change, and stay effective in fast-moving environments.

Nice To Haves

Experience building solutions in primary care settings.
Deeper AI/ML product experience (many successful candidates develop this on the job).
Experience partnering closely with dedicated AI or prompt-engineering teams.
Familiarity with agile tools such as Azure DevOps, Aha, and Miro.

Responsibilities

Own products end to end — from problem discovery and business case development through delivery, launch, and ongoing value realization.
Define product vision, strategy, and roadmaps aligned to customer needs, clinical impact, and company priorities.
Write clear business cases and product proposals, and present recommendations to senior leaders, including clinical and executive stakeholders.
Lead stakeholder interviews with customers, operators, and clinicians to understand workflows, pain points, and opportunities.
Translate customer and clinical insights into clear, actionable product requirements.
Partner with customers to integrate solutions into real-world clinical environments.
Collaborate closely with prompt engineering, data science, UX, clinical, regulatory, and other product teams to design, build, and ship high-quality AI-enabled healthcare products.
Own requirements for new product waves and enhancements, balancing speed, quality, and regulatory considerations.
Operate effectively in a growth-stage environment where priorities evolve and teams move quickly.
Bring new ideas and perspectives to product discussions and proactively identify opportunities for innovation.
Partner with clinical and product leaders to evolve solutions that improve outcomes, workflows, and customer value.
Work with sales, marketing, and customer success teams on product launches, positioning, and customer adoption.
Support customer-facing activities as needed to ensure successful deployment and ongoing use.
Define and track success metrics tied to customer outcomes, adoption, and business impact.
Use data and feedback to continuously refine product direction and priorities.