Senior Product Manager

Huntington National BankHagerstown, MD
Hybrid

About The Position

The Card Product Manager Sr executes card product strategies to drive new account acquisition, and optimize portfolio performance that will drive account activation, usage, balance growth, and retention. Involved in the more strategic, longer range projects / work assignments. Support management in the building of business cases for addressing risks and opportunities and manage the implementation of the solution all aimed at increasing spend and balance growth, revenue, and profitability. Monitor day-to-day KPIs and identify trends and patterns and elevate issues to management as appropriate. Leads coordination of all interested parties (i.e. – IT, Phone Bank, Credit Administration, Enterprise Risk, Operations, Retail Branches, Underwriting, Collections, Legal, Compliance, Vendors) to ensure effective implementation and understanding throughout the bank. Implement effective controls and processes to ensure risks are measured, monitored and controlled and compliance requirements are adhered to on an on-going basis. Ensures staff is properly trained, provided with appropriate resources and motivated to adhere to risk management principles. Performs other duties as assigned.

Requirements

  • Bachelor's degree
  • 5+ years of experience in financial services, product or program management, and/or technology

Nice To Haves

  • Demonstrated ability to drive execution of strategic priorities leveraging Agile practices
  • Master’s degree in business, management, operations, engineering, or a related field
  • Must be passionate about driving results and innovation.
  • Strong analytical skills and ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
  • Proven ability to quickly assess situations and risks, determine plausible paths of action, and execute flawlessly.
  • Superior project management skills (Project management certification is a plus).
  • Excellent skills with MS Word, Excel, PowerPoint, Project and Visio.

Responsibilities

  • Drive new account acquisition through card product strategies.
  • Optimize portfolio performance to drive account activation, usage, balance growth, and retention.
  • Build business cases for addressing risks and opportunities.
  • Manage the implementation of solutions aimed at increasing spend, balance growth, revenue, and profitability.
  • Monitor day-to-day KPIs and identify trends and patterns.
  • Lead coordination of interested parties to ensure effective implementation and understanding throughout the bank.
  • Implement effective controls and processes to ensure risks are measured, monitored, and controlled.
  • Ensure staff is properly trained and motivated to adhere to risk management principles.

Benefits

  • health insurance coverage
  • wellness program
  • life and disability insurance
  • retirement savings plan
  • paid leave programs
  • paid holidays
  • paid time off (PTO)
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