Senior Product Manager - GICs and Deposit Services

CIBC • Toronto, ON

9d • Hybrid

About The Position

As a Senior Product Manager within the Commercial Deposit Account Services team, you will be supporting the Group Product Manager in achieving business objectives, and managing the relationship with various partners throughout the bank for all facets of the product management and projects related to Commercial Deposit Account services related to GICs and Deposit Services including ABM, Wallet Deposits, Currency Supply and Debit Cards. You will work with the Group Product Manager and Director in the development, management, presentation and implementation, including tactics that will build the business and optimize profitability, efficiency, growth and improve the client experience. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

• Experience in Commercial Deposit Products.
• Understanding of client and product onboarding processes.
• Strong knowledge of strategic planning with demonstrated project delivery skills and understanding of our network and operations.
• Think and act as a Product owner.
• Take full responsibility for how clients interact with financial services products.
• Constantly thinking about how to improve the client experience and possess the drive and demonstrated ability to take the necessary measures to achieve these goals.
• Digitally savvy. Seek out innovative solutions and embrace evolving technologies.
• Strong command of Microsoft Word, Excel, PowerPoint.
• Strong analytical skills, and are able to understand and draw conclusions from data.
• Experienced in building financial models and conducting/understanding credit risk analysis.
• Highly value building effective working relationships and know that collaboration can transform a good idea into a great one.
• Understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
• Put our clients first. Engage with purpose to find the right solutions.
• Go the extra mile, because it's the right thing to do.
• Values matter to you. Bring your real self to work and live our values – trust, teamwork and accountability.

Nice To Haves

• Preferred experience in managing GICs and Deposit Services including ABM, Wallet Deposits, Currency Supply and Debit Cards.

Responsibilities

• Provide on-going product management support for assigned product portfolio. This includes leading investigations on day to day inquiries on products from key stakeholders, including sales, client support, production support, operations, billing, finance, legal and communications.
• Assist in product roadmap development by conducting competitive reviews, compiling and analyzing market and client data and developing product presentations.
• Assist with the implementation of new processes and procedures for internal stakeholders and our clients.
• Act as a focal point for product and market information for the assigned product portfolio, providing specialized support for key client solutions during the sales cycle.
• Provide subject matter expertise to various internal business partners in order to support key stakeholders, business cases, requirement documents, product collateral and communications.
• Assist Group Product Manager in developing product strategy, annual business plans, development of recommendations and business cases for programs supporting Commercial Banking clients.
• Assist Group Product Manager in successful delivery on key initiatives.
• Provide subject matter expertise to reflect business and client needs as part of any critical initiatives.
• Support Group Product Manager to ensure timely and comprehensive knowledge of technology, target market segments, and key clients is reflected.

Benefits

• Competitive salary
• Incentive pay
• Banking benefits
• Benefits program
• Defined benefit pension plan
• Employee share purchase plan
• Vacation offering
• Wellbeing support
• MomentMakers, our social, points-based recognition program
• Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed