Senior Product Manager

Agero•Medford, MA

14d•$140,000 - $180,000

About The Position

We're looking for a Senior Product Manager to own our native provider Mobile Apps and GPS collection ecosystem in Swoop, a core pillar of Agero’s roadside assistance platform. You will lead the vision for how we build intuitive mobile experiences and collect high-quality, real-time location data from service providers, ensuring optimal outcomes for speed, transparency, and operational efficiency. This is a high-impact, high-stakes role that directly influences customer experience, client SLAs, the performance of our dispatch engine, and the day-to-day frontline experience of our provider network. We need a passionate, strategic product leader who is driven by impact, comfortable working at the intersection of mobile product development, telematics/location data, and real-time systems, and exceptional at aligning stakeholders to deliver high-performance products.

Requirements

5+ years of product management experience
Proven experience working with native iOS/Android mobile apps and/or complex GPS/telematics tracking engines.
Proven track record of driving product optimization through experimentation
Exceptional analytical skills with the ability to unpack complex problems, identify root issues and translate complex data into actionable insights
User-centric product philosophy and methodology
Can manage multiple projects simultaneously, handle a fast-paced startup environment, meet deadlines, and manage changing priorities
Excellent documentation and communication skills, from engineering tickets to executive presentations
Fluent in the tools, processes, and technologies of modern agile software development
Comfortable with AI tools for personal productivity as well as product applications
Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future.

Nice To Haves

Technical or analytical degree and experience with enterprise SaaS platforms a plus

Responsibilities

Define and own the roadmap for our Mobile Apps and GPS ecosystem
Drive alignment with executive stakeholders and cross-functional teams to ensure the product vision supports Agero's overall goals.
Seek to understand the "why" behind every initiative, using data and a deep understanding of user and business needs to identify the most impactful opportunities.
Partner with engineering, data analytics, and operations to define and deliver on our roadmap, from ideation to launch.
Write clear, concise product requirements that factor in technical efficiency and scalability.
Manage the product backlog, continuously prioritizing work to ensure your team is focused on the highest-impact projects.
Define and monitor core success metrics for the product and the business.
Use a data-driven approach to experiment, analyze, and iterate on product features to drive measurable impact.
Communicate product updates, performance, and key learnings regularly to a wide range of internal and external stakeholders.