Senior Product Manager – Universal KYC (MetaMask Passport)

Consensys

4d•$130,000 - $187,000•Remote

About The Position

Consensys is the leading blockchain and web3 software company. Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on. Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to onboard one billion participants and 5 million developers. You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. About MetaMask MetaMask is building a future where users can unlock the full product stack through a single, seamless identity experience, enabling access to all features with trust, safety, and minimal friction. Today, identity verification is fragmented across several product and onboarding experiences. Users are repeatedly asked to verify themselves across different services, creating unnecessary friction, inconsistent outcomes, and degraded trust. Universal KYC (UKYC) is a new initiative to solve this problem by creating a single, reusable identity layer across MetaMask. At the centre of this is MetaMask Passport, a product designed to enable users to verify once and unlock multiple experiences across the MetaMask ecosystem. This role sits at the intersection of platform and product experience. You will define the primitives, standards, and user journeys that make identity verification seamless, privacy-conscious, and globally compliant.

Requirements

Proven experience building or scaling identity verification (IDV), KYC, or onboarding products
Strong background in fintech, ideally with exposure to Web3
Hands-on experience working with identity verification providers (IDV vendors) such as Sumsub, Veriff, Onfido, Persona, or Stripe Identity
Familiarity with compliance workflows, including KYC, KYB, and customer due diligence (CDD) processes
Track record of delivering platform products adopted across multiple teams
Ability to operate across both technical systems and user experience

Nice To Haves

First-principles thinker with strong product judgment
Deep user empathy with a focus on reducing friction and cognitive load
Strong understanding of trust, privacy, and compliance trade-offs
Clear, structured communicator who drives alignment and momentum
High ownership and ability to operate in ambiguity

Responsibilities

Own the vision and roadmap for Universal KYC and MetaMask Passport, defining how a reusable identity layer unlocks the broader MetaMask product stack.
Build the underlying identity platform, creating scalable verification primitives and standards that can be adopted across products.
Design a seamless, low-friction KYC experience that reduces time-to-first-transaction while maintaining compliance integrity.
Drive adoption across MetaMask by partnering closely with internal teams to integrate a consistent identity layer, while balancing privacy, trust, and global regulatory requirements.
Lead execution end-to-end, aligning cross-functional teams and delivering measurable outcomes.