Senior Product Manager (Student Safety)

Lightspeed Systems • Austin, TX

15h • Hybrid

About The Position

Lightspeed Systems is seeking a Senior Product Manager to focus on their Safety products, which are designed to monitor student well-being and alert school staff to concerning behavior. This role involves managing the entire product lifecycle, from introduction to maturity, and bringing new products to market. The position requires a blend of business and technical acumen, a strategic vision, and the ability to translate customer needs into software solutions. The Senior Product Manager will work with cross-functional teams, including engineering, design, data, marketing, and sales, to define product strategy, create roadmaps, and iteratively develop and launch features. A key aspect of this role is championing AI-forward thinking and integrating AI/ML capabilities into the product offerings. This is a hybrid position requiring several days per week onsite at the Austin, Texas headquarters.

Requirements

• 5+ years experience as a Product Manager/leader in a product capacity.
• Bachelors degree
• A deep interest in education and student safety.
• Have a growth mindset and know what that really means in practice—you seek feedback, learn from failure, and keep raising the bar for yourself and your team.
• Understand markets, competition, and user requirements deeply.
• Are always flexible and adaptable as you go in and out of full autonomy and then into deep collaboration.
• Relish the opportunity to be an integral part of a team, but also like to roll your sleeves up and do the daily work of building something great.
• Can make quick work of requirements and can get everyone in alignment with meaningful meetings and simple written records
• Can conduct user story mapping sessions in your sleep.
• Ability to think holistically, in a design thinking and lean fashion, with a sharp eye for detail and consistency.
• Thoroughly believes that the devil is in the details and is confident they can get those details right.
• Are technically fluent—you can converse easily with engineers about APIs, integrations, on-device agents, and networking, and translate that into clear product direction.
• Are curious, analytical, and data-informed—comfortable using data to guide decisions, validate direction, and measure outcomes
• Are obsessed with empathizing with and understanding the customer.
• Can manage and prioritize multiple projects simultaneously, from concepts to deliverables.
• Comfortable with feedback and adapts quickly to changing information.
• Experience working in a deadline-driven atmosphere.
• Have a proven track record of delivering quality products and features under all circumstances, whether you had 5 months, or 5 days to accomplish the goal.
• Understand how to juggle multiple stakeholder perspectives and personalities with grace and skill
• Make everyone feel heard and understood
• Ability to present complex technical information non-technical audiences in a way that they will understand.
• A compelling and unique point of view.
• Are AI-forward: you actively use AI tools in your own workflow, understand how AI/ML features get built, and can identify where AI creates leverage for your products and your team

Nice To Haves

• SAAS experience
• Education experience
• Experience at a company in their growth phase
• Background as a developer
• B2B Product experience
• Background in counseling, psychology, mental health, or safety related field

Responsibilities

• Manage the entire product life cycle from introduction to growth, to maturity, and back again
• Bring new products to market while balancing existing ones
• Set the strategy, vision, and roadmap for your products
• Practice lean and agile product methodologies—experiment, measure, iterate, and drive outcomes that matter
• Collaborate closely with cross-functional teams—engineering, design, data, marketing, and sales—to define requirements, refine priorities, and deliver high-quality solutions that make a real impact for schools.
• Masterfully communicate product vision and progress to all stakeholders—Product, Engineering, Marketing, Sales, Support, and Leadership—ensuring clear alignment at every level
• Understand market trends, competitive offerings, and customer feedback to inform roadmap decisions and stay ahead of the curve
• Have rock solid confidence and calmness to lead meaningful, high-stakes products with grace and conviction
• Partner with engineering and data teams to translate insights and feedback into actionable improvements and scalable solutions
• Take full ownership of results—from the smallest story to the largest strategic initiative—and drive outcomes with confidence and accountability
• Champion AI-forward thinking across your product area—actively evaluate and integrate AI/ML capabilities to drive innovation and deliver smarter, more effective tools for schools

Benefits

• Snacks galore and a private chef serving up lunch Tuesday through Thursday every week
• A state-of-the-art fitness center (with outfitted locker rooms)
• Physical therapist onsite regularly
• Indoor and outdoor casual collaboration spots
• Pet-friendly office environment
• A golf simulator, go-carts, shuffleboard, corn hole, and MORE fun

What This Job Offers

• Job Type: Full-time
• Career Level: Senior