Senior Product Manager, Specialty Care, Foundations

Spring Health•New York, NY

11d•Hybrid

About The Position

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for an experienced Senior Product Manager who will build foundational and new experiences to drive growth and impact of our Specialty Care program, serving members who have a broad range of complex behavior health conditions. You will own discovery, solution definition, prioritization, and execution of key initiatives to eliminate barriers to care with a focus on higher-acuity members. Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue.

Requirements

5+ years of product management experience; at least 2 years within the behavioral health, healthcare, or a related field strongly preferred.
Proven track record of delivering successful products, ideally in a startup or fast-paced environment.
Excellent analytical, decision-making, and problem-solving skills.
Strong interpersonal and communication skills, with the ability to communicate complex concepts clearly and persuasively across different audiences.
Experience working with cross-functional teams in a collaborative environment.
Familiar with agile development methodologies and user-centric design principles.

Nice To Haves

Experience leveraging AI, automation, or personalization systems to improve engagement is a strong plus.

Responsibilities

Partner with the Specialty Care team to define and execute the product strategy and roadmap, ensuring alignment with the company’s strategic objectives and user needs
Lead and engage a cross-functional team of engineers, designers, subject matter experts, and data scientists to deliver high-impact products
Conduct and source comprehensive market research to identify new opportunities and understand the evolving competitive landscape.
Collaborate with other departments to ensure products comply with regulatory standards and align with business goals.
Cultivate a high-performing team, setting clear expectations, providing continual guidance and feedback, and fostering a culture of innovation, collaboration, trust, accountability, and growth.
Stay informed of industry trends, best practices, and emerging technologies to inform and influence the product strategy and direction.
Work with team members to build a portfolio of internal core competencies and best-in-class partnerships in a complex healthcare ecosystem.
Continuously enhance and expand Specialty Care programs, driving care model innovation at scale to support our highest acuity members.
Build trusting relationships with cross-functional teams including operations, revenue, medical affairs, and data science.
Deliver market-leading customer and member satisfaction, usability, and outcomes.
Exceed business objectives across reach, utilization, and clinical improvement.

Benefits

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.