Senior Product Manager (SMB)

NerdWallet

20h•Remote

About The Position

NerdWallet’s Small Business Team is on a mission to empower small business owners with the tools, insights, and confidence they need to make smart financial decisions and build thriving businesses. We believe every one of the 27.9 million small businesses in America deserves clear guidance and access to the right financial options, and we are passionate about delivering advice and technology that make those choices easier. By supporting entrepreneurs across lending, banking, and financial management, we help fuel job creation, strengthen local communities, and power the broader economy. If you are inspired by meaningful impact and excited to help business owners achieve their ambitions, we would love to have you join us. As the Senior Product Manager for NerdWallet’s Small and Medium Business vertical, you will define and execute product strategy, building products that help business owners achieve their goals. This role connects customer insights, data, and business strategy to deliver scalable solutions that drive meaningful impact for SMBs across lending, banking, and financial management. You will collaborate closely with engineering, design, data, analytics, and go-to-market partners to bring innovative solutions to market, balancing long-term vision with thoughtful execution and measurable business outcomes. You will lead end-to-end product initiatives across the SMB portfolio, from discovery through launch and ongoing optimization. This includes defining customer needs, business objectives, and success metrics, and translating them into clear roadmaps, detailed requirements, and actionable plans. In partnership with engineering, design, analytics, data, and marketing teams, you will build, test, and deliver features that enhance customer experience and business performance, while developing scalable systems that support personalized acquisition, retention, and cross-sell strategies. Grounded in data and customer feedback, you will continuously evaluate performance, refine priorities, and communicate product vision, strategy, and results to stakeholders and executive leadership. This role reports to the Sr. Director & Head of SMB Product, Engineering and Design.

Requirements

5+ years of experience as a product manager
Strategic thinking and roadmap development: Proven ability to develop and drive product strategies and roadmaps that align with business objectives
Customer-centric approach: Expertise in gathering and analyzing customer feedback, understanding user needs, and translating these into actionable product features
Cross-functional collaboration: Experience working closely with engineering, design, marketing, sales, and customer success teams to drive product development and go-to-market strategies
Data-driven decision making: Proficiency in using data to inform product decisions, set KPIs and measure success
Agile methodology experience: Familiarity with agile development processes, including sprint planning, backlog prioritization, and rapid testing
Excellent communication skills: Ability to articulate product vision and influence stakeholders at all levels
Strong design sense or UX experience: Ability to collaborate closely with designers and prioritize user experience for SMB users
Familiarity with the SMB market: Knowledge of the challenges and needs of small to medium-sized businesses

Responsibilities

Define Product Strategy: Own the roadmap and vision for your product area, aligning customer needs, data insights, and company goals.
Drive Innovation: Identify and validate new opportunities using competitive analysis, customer research, and rapid experimentation.
Make Data-Driven Decisions: Partner with analytics and data engineering to test, learn, and iterate using measurable outcomes.
Lead Cross-Functional Execution: Partner with engineering, marketing, and design to ensure on-time delivery of impactful features.
Ensure Transparency: Share progress, learnings, and roadmaps across teams, building organizational clarity and trust.
Foster Excellence: Create playbooks, define best practices, and contribute to a culture of executional excellence across SMB.

Benefits

Industry-leading medical, dental, and vision health care plans for employees and their dependents
Rejuvenation Policy – Flexible Vacation Time Off + 11 holidays + holiday company shutdown
New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
Mental health support
Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests
Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)
Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends)
401K with 4% company match
Be the first to test and benefit from our new financial products and tools
Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
Disability and Life Insurance with employer-paid premiums