Senior Product Manager - Smart Services (Remote)

Trane Italia•Davidson, NC

12d•$187,182 - $261,730•Remote

About The Position

The Senior Product Manager for Smart Services will play a critical leadership role in defining and advancing the vision, strategy, roadmap, and feature definition for large, cross-functional, and highly complex product offerings within Trane’s North America Commercial HVAC business. As a key contributor to the product management team, this role will drive the development and management of smart services solutions that deliver customer value and business growth. This leader will support and influence product strategy across the full lifecycle, including strategic pricing, multigenerational product planning, new product development processes, commercialization, customer research, and go-to-market execution. The role also identifies, prioritizes, and manages high-impact projects with a high level of autonomy, while partnering across functions to align business objectives, market needs, and product innovation. The ideal candidate will bring excellent communication and cross-functional collaboration skills, sound business judgment, and the ability to translate strategy into actionable plans that deliver measurable results.

Requirements

7 years of experience in product management, strategic marketing, or a related field preferred.
Bachelor's degree required.
A technical bachelor’s degree is preferred.
Strong knowledge of HVAC applications and systems is highly preferred.
Experience with strategic pricing is a plus.
Ability to travel up to 25% of the time
Excellent written and verbal communication skills.
Demonstrated ability to influence and work effectively in a team environment.
Strong quantitative and analytical skills.
Strong strategic thinking skills.

Nice To Haves

Strong knowledge of HVAC applications and systems is highly preferred.
Experience with strategic pricing is a plus.

Responsibilities

Contribute to the Trane Service Products Growth Team (PGT), a cross-functional team that includes Product Management, Engineering, and Operations and other stakeholders, all focused on driving profitable growth.
Support the development of the services strategy, long-range plan, and annual operating plan for the service business.
Actively manage the day-to-day needs of the service offering, with a particular focus on implementation of new pricing strategies.
Conduct regular industry, market, and competitor analyses, including detailed segmentations of end consumers and customers.
Contribute to the development and execution of a multigenerational product plan (MGPP) for service products, ensuring that the positioning, pricing, cost, margins, and customer value proposition support the overall building services strategy.
Collaborate with other service and equipment product managers to ensure the strategy supports broader system initiatives and a smooth integration with Trane's overall strategy.
Strong collaboration with the product support and applications team ensuring that our efforts for product support are well documented for field action.
Support the creation and execution of marketing and commercialization plans for new services offerings.
Review and recommend adjustments to offer structure, pricing, policies, or service features to better meet customer needs and expectations, based on regular product line reviews.
Ensure pricing changes to all existing offerings to cover for inflation, market trends, competitor actions, changes to offer structure or features, and/or lifecycle stages.