Senior Product Manager - Selling Selling Insights (Hybrid - Seattle)

Nordstrom•Seattle, WA

11d•Hybrid

About The Position

This role is offered as hybrid in Seattle, WA. Candidates must be available to work in office at the Nordstrom corporate headquarters a minimum of 4 days/week to be considered for this position. We're seeking a Senior Product Manager (PdM) to own strategy and delivery for the Store Selling Insights Delivery (SSID) team. This team owns the reporting and intelligence layer that equips store leaders to act, coach sellers, and make the day. The role drives a multi-year vision with cross-org alignment, managing a complex stakeholder landscape with limited oversight, and independently translating ambiguous problems into sequenced, measurable work. The PdM will advance the roadmap (including prioritization and tradeoff facilitation), close data governance and metric certification gaps, and accelerate progress toward proactive, predictive, mobile-first intelligence, ensuring usability and proactive decision-making for end users.

Requirements

5+ years of product management experience, with a demonstrated track record of owning a product domain end-to-end at the Senior PdM level.
Experience with enterprise BI and reporting platforms, particularly Looker, and how they integrate with modern cloud data ecosystems (GCP/BigQuery strongly preferred).
Hands-on experience driving platform migration or consolidation efforts, including legacy deprecation, user change management, and stakeholder alignment.
Strong foundational knowledge of data governance concepts: metric certification, semantic layers, data ownership models, and the distinction between data producers and consumers.
Fluency in data engineering and analytics fundamentals, SQL, data warehousing, pipeline concepts, sufficient to engage credibly with engineering on tradeoffs.
Demonstrated ability to operate independently in ambiguous, matrixed environments; proactively identify and closes gaps without waiting for direction.
Strong written and verbal communication skills; able to produce crisp, audience-appropriate artifacts for both leadership and engineering audiences.

Nice To Haves

Experience with conversational analytics, agentic AI, or LLM-powered product development.
Familiarity with Nordstrom's store operations context, store leader personas, or retail workforce management.

Responsibilities

Own the multi-year vision: from today's reliable Looker reporting through intelligence and proactive next-best-action capabilities, leveraging AI.
Move a fragmented, desktop-bound reporting environment to intelligent, mobile-first, role-based reporting and insights, delivered in prioritized increments.
Maintain momentum on metric definition and certification work.
Be the product voice in architectural and data governance discussions.
Drive delivery across active initiatives and optimizations.
Write user stories and acceptance criteria across domain dependencies without support; keep a refined backlog sequenced by user impact, business value, and engineering effort.
Proactively identify and manage risks, cross-team dependencies, and sequencing tradeoffs, escalating with documented recommendations when appropriate.
Define and track success metrics for shipped features; drive root cause analysis and roadmap adjustments based on telemetry and user feedback.
Understand and lead discovery as needed with full user population (executive leaders, store leaders, department managers, etc.), synthesizing findings independently to identify unmet needs and prioritization signals.
Drive alignment across a complex matrix spanning partnering Engineering and Analytics teams
Own communications up and down the pyramid, from technical tradeoffs with engineering to business impact narratives for leadership review.