Senior Product Manager, Salesforce and Digital platforms

Nesto Cloud

174d • Hybrid

About The Position

Join nesto, a rapidly growing company recognized as a Canadian Rocketship 2025 and a Deloitte Fast 50 company. We are disrupting the mortgage industry by building the future mortgage ecosystem. This role involves working on Nesto Cloud, Canada's most advanced cloud platform, delivering end-to-end technology solutions for lenders. You will be embedded in the Product team, working at the intersection of business operations and Nesto Cloud, partnering closely with Senior Salesforce Developers and stakeholders across various departments.

Requirements

• 5-7+ years in product management, with at least 2 years directly owning a Salesforce environment.
• Solid working knowledge of Salesforce's core clouds: Sales Cloud and Experience Cloud at minimum.
• Platform fluency to hold a conversation with a Senior Salesforce Developer.
• Strong analytical instincts: use data to frame problems, prioritize features, and measure outcomes.
• Excellent communicator who translates naturally between business stakeholders and technical teams.
• Proven, active fluency with AI tools in professional work.

Nice To Haves

• Salesforce certifications: Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant.
• Familiarity with Salesforce integration patterns.
• Experience managing non-Salesforce platforms.
• Background in fintech, mortgage, or lending.
• Exposure to UX research methods and user journey mapping.

Responsibilities

• Own the Salesforce product roadmap from discovery through delivery, adoption, and iteration.
• Translate requirements from sales, mortgage advisory, marketing, and operations into user stories, epics, and acceptance criteria.
• Manage the backlog and sprint cycles in close partnership with Senior Salesforce Developers and engineering teams.
• Drive user adoption and change management.
• Define and track KPIs for each feature and use data to continuously improve the platform.
• Stay ahead of Salesforce's annual releases, evaluating new capabilities.
• Flex to adjacent platforms such as customer portals, partner tools, or other user-facing SaaS, applying product discipline.
• Partner with UX and design to ensure a coherent experience across every user touchpoint.
• Run competitive analysis and market research to keep platform strategy sharp.
• Gather and synthesize user feedback through interviews, surveys, and usage analytics.
• Communicate clearly and with conviction to stakeholders at all levels.
• Actively use AI tools (Cursor, Claude, Figma AI, etc.) to accelerate research, writing, analysis, and prototyping.
• Model high-leverage AI usage and help colleagues improve.
• Evaluate Salesforce's native AI capabilities (Einstein, Agentforce) as part of the platform roadmap.

Benefits

• Premium benefits plan fully paid by nesto, including comprehensive insurance and unlimited access to telemedicine and mental health services for you and your family.
• 4 weeks of vacation.
• Best-in-Class Tools, including AI tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed