Senior Product Manager, Reporting & Insights (Remote)
About The Position
The Product Management team is looking for an experienced Senior Product Manager to focus on the ezCater Reporting and Insights platform for our restaurant partners. In this position, you will build the reporting capabilities to allow our restaurant partners to efficiently grow their business on ezCater and provide them with the insights necessary to be successful on our marketplace. You will leverage AI to provide relevant reporting and recommendations to our restaurant partners. You will develop API’s to allow our restaurant partners to pull data directly into their own reporting systems. You will partner with other teams including engineering, data, and user experience to build cohesive restaurant partner reporting experience. You will create the long-term vision for the Reporting and Insights platform and create a roadmap to build a best-in-class reporting suite.
Requirements
- 8+ years of product management experience, ideally with marketplace experience.
- Experience designing and implementing reporting solutions
- Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions.
- A history of building best in class experiences across platforms.
- Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions.
- Strong teamwork and collaboration skills; you’re happy spending much of your day collaborating with team members in different functional areas.
- Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.
Responsibilities
- Drive the vision and develop a roadmap for the restaurant partner Reporting and Insights platform. This includes in-product reporting and the externally facing API’s to give partners access to the data that they need.
- Expand our overall reporting capabilities and provide insights to our restaurant partners based on their needs.
- Tell a compelling story using research and data to evangelize the roadmap and vision.
- Build deep empathy for ezCater users and become their biggest champion.
- Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, and other Product Managers to define, prioritize, and build new functionalities and improved user experiences.
- Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience.
- Create and monitor the ongoing metrics that measure and define success.
- Travel to Boston quarterly for planning and business reviews
- Have fun building impactful software with awesome people.
Benefits
- Market competitive salary
- stock options
- 12 paid holidays
- flexible PTO
- 401K with ezCater match
- health/dental/FSA
- long-term disability insurance
- mental health and family planning resources
- remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
- a tremendous amount of responsibility and autonomy
- employee meal program (and many more goodies) when you’re in our office
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
