Senior Product Manager, Provider Data & Directory Ranking
About The Position
At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! We are looking for a Senior Product Manager to lead our Provider Data & Directory experiences. This role will own the strategy, roadmap, and execution for how provider data is structured, exchanged, surfaced, and ranked across our platform. You will work at the intersection of data infrastructure, search relevance, and healthcare interoperability (including FHIR-based integrations) to ensure members can find the right provider quickly and reliably. This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.
Requirements
- 2+ years of experience in Product Management, ideally in data platforms, search/recommendation systems, or healthcare technology.
- Strong understanding of search and ranking systems (e.g., relevance scoring, indexing, query optimization).
- Experience working with structured data systems, APIs, and data pipelines (e.g., SQL, analytics tools, or close partnership with data engineering teams).
- Familiarity with healthcare interoperability standards such as FHIR (R4) and provider directory data models is strongly preferred.
- Demonstrated ability to translate ambiguous problems into clear product strategies and shipped solutions.
- Strong analytical mindset with experience using data to drive decisions and measure impact.
- Excellent communication and stakeholder management skills.
Nice To Haves
- Experience with provider directories, payer/provider systems, or healthcare marketplaces
- Exposure to experimentation platforms (A/B testing) and ranking optimization.
- Understanding of data quality challenges in distributed systems and third-party integrations.
Responsibilities
- Define and execute the product vision and roadmap for provider directory data and ranking systems.
- Drive initiatives that improve provider discoverability, match quality, and conversion across the user journey.
- Partner with Data Engineering, Data Science, and Clinical/Operations teams to align product strategy with business and care outcomes.
- Own the design and optimization of ranking logic for provider directories.
- Identify and prioritize the provider attributes (e.g., licensure, specialty, availability, outcomes, engagement signals) that most influence relevance scoring.
- Continuously test and improve ranking algorithms using experimentation frameworks and user behavior data
- Lead product requirements for provider data ingestion, normalization, and exchange using standards such as FHIR (R4).
- Collaborate with engineering to ensure accurate mapping of provider attributes across internal systems and external partners.
- Define strategies to improve data quality, completeness, and timeliness across integrations.
- Translate complex technical systems (ETL pipelines, data models, APIs) into clear product requirements.
- Identify gaps in provider data quality and interoperability workflows.
- Drive adoption of best practices in data governance, and schema design.
- Establish metrics and dashboards to monitor provider search performance and directory accuracy.
Benefits
- Comprehensive Medical, Dental and Vision plans coverage since day one
- Pre-tax benefits: HSA/ FSA
- 401k Retirement Savings Program with matching up to 4%
- Voluntary benefits including disability, basic life or pet insurance, etc.
- Monthly Wellness Stipend to promote mental and physical self-care
- Flexible PTO and Remote First Environment
- Regular team events, including Wellness Workshops and Team Building Events
- Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
