Senior Product Manager, Product Operations

Reed Technology • Raleigh, NC

2d • Remote

About The Position

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the business and practice of law. Global Product Strategy partners with product, technology, and business teams to identify and prioritize opportunities for growth and investment and enable execution through operational rigor in planning, governance, and organizational alignment. The Product Operations role enables strong product delivery by driving focus on key outcome metrics, improvements in development processes and tools, and cross-functional enablement. This role will report to the Senior Director of Global Product Strategy.

Requirements

• 6-8 years of experience in product management, product operations, corporate strategy, business operations, or consulting, with at least 4 years in product roles
• Well-versed and passionate about product principles and methodologies such as Agile with practical experience in their application
• Has worked with Large Language Models and stays up to date on the latest technical and product related advances
• Demonstrated ability to improve operating models across teams including Product Management and successfully deliver complex initiatives at scale
• Strong analytical and problem-solving skills; ability to structure problems and synthesize insights and recommendations in a clear manner
• Ability to work effectively with stakeholders across product, technology, and business teams at different levels of seniority to deliver on cross-functional workstreams
• Experience in B2B or legal industries preferred but not required

Responsibilities

• Lead strategic programs that improve product development practices and accelerate delivery of industry-leading solutions – e.g. Identify and prioritize opportunities to enhance product lifecycle management in areas such as roadmap planning, release management, and feedback integration
• Design programs with clear process and owners, define and track measurable outcomes, and champion continuous improvement
• Engage in PM tool evaluations, assessing options across ROI and implementation requirements, and drive implementation
• Connect product strategy to key outcome metrics to enable focused execution – e.g. Define and operationalize targets with product outcome metrics, collaborating with Product Management, Product Analytics, Business, and Finance partners
• Support the continuous evolution of key outcome metrics across products, aligning to product strategy and business priorities
• Review and refine dashboards and reporting cadence to track progress across products and help identify areas of opportunities and risks
• Drive key initiatives with business partners to support successful product launches – e.g., Manage and support key product initiatives that support GTM and Marketing planning, including quarterly roadmap updates and release tracker governance
• Establish and enhance feedback loops from business segments to product to enable continuous improvement with products in market
• Engage in evolving needs for commercial launches to identify and act on opportunities (e.g., key enablers for previews and launch readiness)
• Support global product planning and key initiatives with Global Technology – e.g., Help maintain a global view of key products across regions (e.g., roadmaps and launch status) and alignment of product priorities and investments
• Collaborate with partners across Product and Technology teams to enable greater velocity in development and delivery across regions with similar products
• Support delivery of CPO and product leadership presentations for executive reviews (e.g., business reviews, board updates)

Benefits

• We promote a healthy work/life balance across the organization.
• With numerous wellbeing initiatives, family leave and tuition reimbursement, we will help you meet your immediate responsibilities and long-term goals.
• Comprehensive, multi-carrier health plan benefits
• Disability insurance
• Dependent Care and Commuter Spending Accounts
• Life and Accident Insurance
• Retirement Benefits (Salary Investment Plan/Employer Stock Purchase Plan)
• Modern Family Benefits, including adoption and surrogacy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed