Senior Product Manager - Plans and Electrical
About The Position
The Senior Product Manager, Protection Plans & Electrical is accountable for the commercial performance and lifecycle execution of Enercare’s Plans portfolio (Protection, Maintenance, coverage, chargeables) and Electrical (Generator, Battery/Backup (BESS), EV Chargers/EVSE, EVM/EMS) product offerings. This role translates enterprise product strategy into pricing, offer design, GTM execution, and retention levers, ensuring plans and electrical services drive sustainable growth, margin, and multi-product household penetration. The Senior Product Manager leads a team of three (2 PMs, 1 Analyst) and serves as the primary connector between product strategy and frontline execution.
Requirements
- 8+ years experience in product, portfolio, or category management
- Proven success in home services or recurring‑revenue businesses
- Demonstrated people leadership (PMs / Analysts)
- Strong financial acumen (pricing, P&L, business cases)
- Experience operating in multi‑vendor, services‑led environment
- Strong executive and frontline communication skills
- Bachelor’s degree required
Nice To Haves
- MBA or equivalent an asset.
Responsibilities
- Own P&L performance for Plans and Electrical portfolios, delivering against revenue, margin, and retention targets.
- Execute pricing strategy, offer architecture, and lifecycle optimization within portfolio guardrails.
- Drive unit additions, renewal lift, and churn reduction through data-driven offers and experience improvements.
- Lead monthly and quarterly performance reviews; own forecasts and variance explanations.
- Lead portfolio-specific initiatives that increase multi-product household penetration.
- Translate VOC, field, and call-centre insights into quarterly and annual execution roadmaps.
- Ensure regulatory, certification, installation, and service-readiness requirements are executed for all offerings.
- Partner with Sales, Marketing, Field, Call Centre, Finance, and Supply Chain to deliver GTM plans and enablement.
- Lead, coach, and develop a high-performing product team (2 PMs, 1 Analyst).
- Build strong execution discipline, commercial acumen, and cross-functional leadership capability.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
501-1,000 employees
