Senior Product Manager, Pharmacy

Codal • Chicago, IL

20d • $140,000 - $160,000 • Hybrid

About The Position

This role supports a strategic Codal client in the virtual pharmacy space. You will partner with large healthcare systems and online/digital pharmacies to modernize how prescriptions are ordered, filled, adjudicated, and delivered. A working knowledge of the prescription (Rx) lifecycle, pharmacy benefit management (PBM), and healthcare insurance claims adjudication is essential, along with strong e-commerce and customer lifecycle experience. You will help shape digital pharmacy products that span patient acquisition, prescription intake and transfers, benefits verification, fulfillment, and ongoing process.

Requirements

• 7-10+ years of Product Management experience.
• Experience working within consulting, digital agency, or professional services organizations.
• Experience in healthcare, life sciences, or pharma application modernization.
• Working knowledge of the prescription (Rx) lifecycle, including prescription intake, clinical verification, insurance adjudication, dispensing workflows, fulfillment, and patient delivery.
• Experience with healthcare interoperability and standards is highly desirable, including: FHIR, HL7, SMART on FHIR, ePrescribing.
• Proven experience leading enterprise software products from discovery through delivery.
• Experience owning complex enterprise backlogs with multiple engineering teams.
• Strong experience writing high-quality PRDs, epics, user stories, acceptance criteria, and user flows.
• Demonstrated ability to independently decompose complex initiatives into well-defined deliverables.
• Excellent facilitation and stakeholder management skills.
• Strong analytical and systems-thinking mindset.
• Comfortable working in rapidly changing environments with shifting priorities.

Nice To Haves

• Healthcare or Life Sciences consulting experience.
• Experience with Digital Health, Virtual Pharmacy, or Digital Front Door platforms.
• Direct experience supporting online, specialty, or mail-order pharmacy operations, Pharmacy Management Systems (PMS), or EHR/EMR integrations.
• Familiarity with pharmacy interoperability standards and networks including NCPDP SCRIPT, Surescripts, EPIC and pharmacy data exchange workflows.
• Experience with medication adherence programs, refill automation, patient lifecycle marketing, and patient engagement platforms.
• CSPO or similar Product Management certification.

Responsibilities

• Lead product discovery engagements for enterprise healthcare, pharmacy, and digital health clients from initial vision through delivery planning.
• Drive workshops, stakeholder interviews, business process mapping, and MVP prioritization.
• Map end-to-end digital pharmacy journeys, including patient onboarding, prescription intake and transfers, insurance eligibility and benefits verification, claims adjudication, refill and auto-refill programs, fulfillment, and medication delivery experiences.
• Translate ambiguous business problems into scalable product strategies, capabilities, and implementation roadmaps.
• Challenge client assumptions, identify product gaps, and recommend long-term platform solutions rather than simply documenting requirements.
• Partner closely with Solution Architecture and Engineering to define scalable technical approaches while balancing business priorities.
• Own one or more complex product domains across a client assigned platform while independently driving roadmap execution from concept through release.
• Translate pharmacy operations, PBM integrations, and regulatory requirements (including ePrescribing/eRx, NCPDP standards, pharmacy claims processing, and HIPAA compliance) into clear, actionable product requirements for engineering, design, and QA teams.
• Produce high-quality PRDs, epics, user stories, acceptance criteria, process flows, and feature documentation with minimal engineering rework.
• Break large initiatives into appropriately sized epics and stories that support predictable sprint planning and delivery.
• Develop a deep understanding of existing platform capabilities and proactively identify opportunities for reuse, simplification, and modernization.
• Manage competing priorities while helping clients understand tradeoffs between scope, timelines, technical complexity, and business value.
• Serve as a product leader for digital pharmacy and healthcare transformation initiatives, including: Virtual Pharmacy, Digital Front Door, Patient Portals, Clinical Intake, Prescription Management, Provider Experiences
• Help define reusable healthcare accelerators and best practices that can be leveraged across future Codal healthcare engagements.
• Stay current on evolving healthcare technology trends, regulations, and digital care models.

Benefits

• Medical, Life, Dental/Vision, and many more insurance types
• Employer 401k match - 4%
• Office snacks and drinks + a fancy Bevi water machine with flavored water
• An office in the heart of downtown Chicago with a gym, food court, Walgreens, rooftop bar, outdoor sports court, and other amenities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed