Senior Product Manager, Payments (Direct to Consumer)

Equifax • Atlanta, GA

2d • Hybrid

About The Position

Equifax is seeking a Senior Product Manager for Payments within its Direct-to-Consumer (D2C) business. This role will be responsible for the payment experience that supports consumer-facing credit monitoring, identity protection, and financial wellness subscription products. The Product Manager will lead the strategy, execution, and optimization of consumer payments, focusing on creating frictionless user experiences while ensuring robust security, compliance, and billing efficiency.

Requirements

• Bachelor’s degree in Business, Finance, Information Technology, or a related field.
• 5+ years of payments product management experience with a proven track record of driving successful business outcomes through customer-facing digital experiences.
• Expertise in managing subscription billing and consumer payment solutions across web and mobile applications, with a proven track record of reducing involuntary churn and optimizing payment success rates.
• Familiar with working within highly regulated financial or compliance-sensitive environments in partnership with Legal, Compliance, and Risk functions.
• Comfortable in collaborating with multiple engineering teams on consumer payment flows through the internal payments ecosystem.
• Ability to build data-backed business cases, prioritize difficult trade-offs, and communicate clearly with executive stakeholders.

Nice To Haves

• MBA or other advanced degree is preferred.

Responsibilities

• Define a clear product vision, strategy, and roadmap for D2C digital payments for web and mobile consumer checkout experiences, payment management and recurring billing.
• Monitor the performance of payment systems and processes across consumer experiences and identify/optimize areas of improvement.
• Work closely with IT, Finance, Legal, Operations, and other key stakeholders to ensure the successful implementation and operation of consumer payment initiatives.
• Work closely with backend billing, revenue, and payment systems to optimize payment success through the Equifax payment ecosystem.
• Act as the business stakeholder representing USIS D2C needs for payment vendors, providing business input and support to the vendor management team, including participation in Monthly/Quarterly business reviews.
• Act as the business stakeholder representing D2C compliance needs, providing business input and support to the compliance team to ensure billing, revenue, and payment processes adhere to relevant laws, regulations, and industry standards specific to D2C products.
• Serve as the SME for consumer payments, authorization/tokenization, providing guidance on best practices, emerging trends, and regulatory requirements in the payments space.
• Provide ongoing support for consumer payment, addressing any issues or challenges that arise post-implementation.

Benefits

• Comprehensive compensation and healthcare packages
• 401k matching
• Paid time off
• Organizational growth potential through our online learning platform with guided career tracks

What This Job Offers

• Job Type: Full-time
• Career Level: Senior