Senior Product Manager, Originations Platform

Hometap•Boston, MA

14h

About The Position

Hometap is seeking a process-oriented and technically fluent Senior Product Manager to drive material value to our Underwriting decision-making and Operations teams. Reporting to the Platform Team’s Head of Product, you'll work cross-functionally to ideate, evaluate, and deliver impactful improvements to our Originations processes and the systems that power them. You are a systems thinker with a pragmatic approach to problem-solving, who appreciates the human factors in technology and process.

Requirements

4+ years of product management experience, preferably with both B2B and B2C exposure; strong preference for fintech, proptech, or mortgage origination experience
Hands-on familiarity with mortgage origination systems, workflow automation platforms, or related fintech infrastructure
A demonstrable history of cost-reducing integrations and process improvements with measurable outcomes
Passion for intuitive, pragmatic user experiences, especially for internal tooling
Excellent written and verbal communication skills, with the ability to influence cross-functional teams and executive stakeholders
Experience integrating AI/ML models and automation into production workflow systems, including prompt engineering, API orchestration, and translating business logic into intelligent decision pipelines
Comfort with AI based prototyping and rapid solutioning to facilitate alignment and collaboration
Strong analytical skills and comfort working with data to make informed decisions; experience with tools like Heap, Tableau, or similar platforms a plus
Self-awareness and time management skills to balance multiple projects at once and know when to ask for help

Responsibilities

Lead the implementation and ongoing optimization of Hometap's third-party workflow systems, ensuring they're configured, adopted, and continuously improved
Identify and eliminate process inefficiencies across underwriting and operations workflows, translating pain points into prioritized product opportunities
Establish yourself as an internal authority on mortgage tech, fintech, and workflow tooling, staying current on vendors, capabilities, and emerging solutions that could improve underwriting speed and quality
Collaborate with Investment Operations and Engineering to design and deliver integrations that reduce manual effort and operational cost
Iterate on staff-facing experiences with an empathetic perspective on the day-to-day jobs our staff performs
Test and scale each delivery with data analysis, A/B testing, phased rollouts, and user research
Build and maintain dashboards to track KPIs, analyze operational performance, and surface actionable insights regularly
Communicate process improvement recommendations and ROI to key stakeholders across the organization, including senior leadership
Advocate for platform-level changes that empower and facilitate testing of new Homeowner experiences