Senior Product Manager, Operator Panel

SpotHero•Toronto, ON

4d•Hybrid

About The Position

The Senior Product Manager is responsible for identifying and executing on our biggest, most cross-cutting product bets at SpotHero. In this role, you'll lead Product Management for the Operator Panel Squad, owning the strategy and roadmap for the tools that power the supply side of our marketplace. While focused on a single product area, you will also work across the organization to tackle our most complex marketplace challenges and explore net-new opportunities. You will be the architect of long-term product strategy, driving innovation that solves the "last quarter mile" of mobility while ensuring our marketplace flywheel remains balanced and scalable. On the Operator Panel squad specifically, you'll define the pillars of our B2B strategy as we build upon our fundamentals of portfolio insights, rate and inventory management, and remit reporting. You'll partner closely with engineering, design, partnerships, and revenue teams to translate operator needs into a roadmap that builds trust, improves pricing, and ultimately powers demand on the consumer side of the flywheel.

Requirements

5+ years of experience in product management, with a proven track record of launching and scaling successful marketplace or B2B products.
Expert-level experimentation skills: Deep experience with A/B testing platforms (Optimizely), product analytics (Mixpanel, Looker), and behavioral research.
Deep analytical skills: Strong proficiency in SQL and data visualization tools (e.g., Looker, Tableau, Power BI, or Mode).
Technical Depth: Familiarity with APIs, machine learning models, and complex system architectures (e.g., migrating from monoliths to microservices).
Bachelor’s degree in a relevant field or equivalent professional experience; MBA or technical background preferred.
Strong communication and storytelling skills: Able to translate complex data into clear, actionable insights.
Experience in a fast-paced, cross-functional environment within a tech company.

Nice To Haves

Experience leading complex product integrations or platform migrations is a plus.

Responsibilities

Drive 3-5 Year Strategy: Lead the development of long-term product visions that moves SpotHero’s current offerings into new and exciting places.
Product Growth and Expansion: With an understanding of the company’s competitive position, balance continued growth in areas with proven product-market fit while identifying and developing new product opportunities.
Lead High Visibility Initiatives: Own high-risk, high-reward "Strategic Bets" that require deep cross-functional coordination, such as major partner integrations or transformative marketplace shifts.
New Product Innovation: Facilitate discovery for unmet market opportunities. You will lead the high growth phase of existing and new products, validating hypotheses through rapid prototyping and experimentation before transitioning them to dedicated squads.
Influence Without Authority: Serve as a peer-coach to fellow PMs, helping to level up the organization’s overall product craft, documentation standards, and discovery methodologies.
Executive Evangelism: Act as the primary product voice for your product offerings and expanding adjacencies, translating complex technical roadmaps into clear business impact stories.

Benefits

We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies to meet your needs in creating space for life.
Canada: We offer Medical (prescription drug and paramedical coverage), Dental, Vision, Life Insurance, STD, and LTD.
Flexible PTO policy and outstanding work/life balance
Grubhub weekly lunch stipend for in-office days (UberEats for Canada)
Udemy License and Personal Learning Budget
Annual parking stipend
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere.
Employee Resource Groups
Allyship learning resources
Employee programs to grow and support our people such as Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program.
Wellness program