Senior Product Manager, Mobile Platform

Salesforce•San Francisco, CA

1d•$172,500 - $285,800•Remote

About The Position

Salesforce Mobile empowers every internal and external customer to achieve hyper-personalized, native-optimized mobile excellence. We deliver an indispensable, intelligent mobile platform that acts as an AI-powered teammate, amplifying human potential and driving transformative results. Our focus is to provide: (1) Seamless & Trusted Mobile Auth: Secure every mobile interaction with simple, unified login across all Salesforce and custom-built mobile experiences. (2) Empowered Mobile Creators: Equip developers and admins with AI-powered tools to rapidly design, customize, and deploy intelligent mobile solutions at scale. (3) Proactive & Personalized Guidance: Predict needs, identify opportunities, and deliver hyper-personalized, context-aware assistance to every mobile user before they ask. We are looking for a great Product Manager to be part of the team which enables our internal & external customers with secure mobile applications, offline syncing, intelligent notifications, and other core mobile services. To be successful in this role, you need excellent communication, as well as product and program management skills. You will be responsible for ensuring that Salesforce meets the needs of our customers through a technical platform product. You will work with customer requirements as well as different business functions including product experience, site reliability, customer-centric engineering, operations, and release management. This role will require you to not only drive the roadmap for your team but also develop the long term strategy of our mobile platform offerings. In addition, you will be expected to be the biggest advocate of your product to customers through customer feedback sessions, Salesforce events & blogs and even podcasts. You will serve as the loudspeaker of the innovative work your engineering and design team will be doing.

Requirements

BS or MS in Engineering, Computer Science, or related disciplines or equivalent experience in technical leadership roles.
MBA is a plus.
Motivated by solving complex problems and bringing order & structure to ambiguity.
Proven ability to influence and coordinate cross-organization teams to execute important company priorities.
Desire to market platform services/products through blogs, events, podcasts and other mediums.
Ability to communicate to various stakeholders ranging from tactical technical detail to high level strategy.
Experience presenting to executive leadership, participating in the sales cycle, and handling sensitive customer escalations.

Responsibilities

Plan and execute the short term (3-6 months) roadmap of a mobile platform product/service day-to-day with developers, tech writing and design.
Strategize the medium to long term priorities of this team (1-3 years) in order to make our customers/partners successful.
Gather feedback from internal/external partners & external customers on how the roadmap can be iterated over time to meet their needs.
Market & evangelize current features & roadmap across multiple mediums (blogs, podcasts, live streams).
Serve as the main point person for feedback, questions, comments regarding your highly technical product to partners, customers, sales people, customer success people and others.