Senior Product Manager, Messaging Platforms

The New York Times•New York, NY

19h•Hybrid

About The Position

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Mission Overview & Responsibilities: The Messaging Platforms group builds the infrastructure that powers The New York Times' real-time relationship with millions of readers through a multi-channel messaging ecosystem. Our messaging platform is designed to foster habit formation and deepen engagement with the journalism that matters most, delivering personalized and relevant news to subscribers at every stage of their journey. As the Senior Product Manager and strategic driver for Integrated Messaging, you will bridge editorial and marketing goals with product innovation to transition our platform toward a unified messaging ecosystem. You will mature our foundational push capabilities while building the extensible infrastructure to enable D2C messaging (e.g., WhatsApp, SMS) and emerging customer messaging surfaces. You will tailor high-stakes notifications to meet our readers' essential needs – from fostering habits in Games and Cooking, to delivering breaking news in News and The Athletic, to providing timely updates in Wirecutter – ensuring The Times remains an indispensable, trusted resource that helps millions understand the world better. This is a hybrid role based in New York City.

Requirements

7+ years of experience in product management, with experience working with data products, analytics platforms, AI/ML products, or data-intensive software
Experience with marketing technology and channel strategy
Proficiency in data architecture and product analytics (funnel, cohort, and attribution) with a proven ability to leverage AI/ML to personalize the end-to-end journeys across messaging channels and in-product touchpoints
Experience launching and managing complex software and data products
Experience communicating product updates, milestones, and progress to internal and external partners
Experience working with engineering teams in an Agile development environment
Experience driving subscriber impact at scale by applying a product-led growth mindset and multi-channel messaging strategy

Nice To Haves

Proficiency with SQL
Experience with cloud-based technologies

Responsibilities

Define and lead the product roadmap for onboarding Push and other new channels to the NYT's integrated messaging platform
Communicate product vision, strategy, and progress to partners
Collaborate with engineering, design, data, and editorial teams to gather requirements and prioritize features.
Lead the product development lifecycle from conception to launch, ensuring delivery and high-quality results.
Stay current with industry trends and latest technologies in martech, data systems and AI/ML.
Work with a team of engineers and designers, promoting a collaborative and outcomes-based team culture.
Champion data governance best practices and solve practical problems related to managing metadata and protecting NYT's IP across a large and diverse corpus of content.
Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Benefits

dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock.
Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

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